Jerome Sewell
Summary
Seeking a position in the organization to leverage strong organizational skills, educational background, and effective collaboration. Aspiring to contribute to company growth, succeed in a challenging environment, and advance. Academic excellence, problem-solving, critical thinking, and effective teamwork demonstrate the ability to meet client needs. Eager to apply knowledge, provide dynamic contributions, and ensure client satisfaction.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Counter Server
Wawa
05.2023 - 09.2023
- Managed multiple tasks in high-volume environment.
- Greeted all guests upon arrival and offered immediate assistance.
- Processed cash, debit and credit card payments.
- Maintained sanitation of restaurant by mopping and sweeping floors, washing counters and disposing of trash.
- Provided responsive, exceptional service to customers by answering questions, making recommendations, providing samples and responding to requests.
- Addressed guest complaints and resolved issues to promote satisfaction.
- Greeted customers with smile and provided helpful suggestions.
Deli Shift Lead
Acme Market
05.2022 - 09.2022
- Greeted customers at counter to fulfill requests and answer questions.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
Wholesale Clerk
Parks Wholesale
03.2018 - 04.2022
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
- Sorted and delivered materials to different work areas and staff.
- Moved shipment materials to and from designated areas using lift and hand trucks.
- Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
- Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
- Maintained up-to-date price lists to accurately calculate shipping, shortage and demurrage costs.
Education
MBA - Finance
Northern Caribbean University
Mandeville, Manchester08.2025
Bachelor of Science - Business Administration
Northern Caribbean University
Mandeville, Manchester08.2023
High School Diploma -
DeCarteret College
Mandeville, Manchester 08.2019
Skills
- Budgeting
- Risk Management
- Customer Service
- Accounting
- Data Analysis
- Investment Analysis
- Financial Modeling
- Cash Flow Management
- Strategic Planning
- Compliance and Regulatory Knowledge
- Excellent oral and written communication
- Microsoft Office Suite Proficiency
- Excellent Interpersonal Skills
- SPSS Statistics Software
- Customer service
- Sage 50 expertise
- Leadership skills
- Excellent time management skills
- Excellent analytical skills
- Teamwork skills
Certification
Certificate of Achievement, Honor roll – {2019-2020} Certificate of Achievement, Honor roll- {2020-2021} Certificate of Achievement, Honor roll- {2021-2022}
Timeline
Counter Server
Wawa
05.2023 - 09.2023
Deli Shift Lead
Acme Market
05.2022 - 09.2022
Wholesale Clerk
Parks Wholesale
03.2018 - 04.2022
MBA - Finance
Northern Caribbean University
Bachelor of Science - Business Administration
Northern Caribbean University
High School Diploma -
DeCarteret College
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