Professional Summary
Overview
Work History
Education
Skills
Interests
Certification
Additional Information
Languages
Timeline

Jereen Hines

Restaurant Associates Limited
Spanish Town,St. Catherine
Jereen Hines
1
Language
1
Certification
12
years of professional experience

Detail-oriented Recruitment Specialist experienced in talent acquisition and workforce management. Delivered effective candidate sourcing, interview coordination, and onboarding processes while managing client-facing roles in customer service. Focused on enhancing team collaboration and achieving results through strong communication, organizational skills, and creativity.

Work History

Recruitment Coordinator

3 Years
Restaurant Associates Limited | 09.2023 - Current
  • Coordinating recruitment processes, managing high-volume hiring, shortlisting, coordinating and conducting interviews, onboarding, and maintaining company image.
  • Manage interview schedules, send out confirmations, follow-up messages, and timely reminders to all parties involved.
  • Addressed candidate inquiries, provided timely updates, and ensured smooth, positive experience from initial contact to final decision.
  • Review and update job listings regularly to ensure clarity, accuracy, and alignment with current role requirements.
  • Coordinated onboarding efforts by managing start dates, preparing required documentation, and facilitating seamless handoff to HR.
  • Collaborate with recruitment teams, HR staff, and department leaders to align hiring needs and interview availability.
  • Recommended and implemented improvements to streamline processes and enhance candidate satisfaction.

Human Resources Clerk

6 Years 4 Months
Restaurant Associates Limited | 04.2017 - 08.2023
  • Coordinated day-to-day operations, including payroll processing, vacation leave management, job letter drafting, uniform distribution, purchase order preparation, and customer assistance for internal and external stakeholders.
  • Schedule orientations and help new hires complete necessary documentation.
  • Scheduled orientations and facilitated completion of necessary documentation for new hires to ensure smooth onboarding.
  • Conducting day-to-day operations; processing payroll, processing vacation leave, drafting job letters, distributing uniforms, preparing purchase orders, assisting internal and external customers.
  • Maintain and update employee files, both physical and digital, ensuring accuracy and confidentiality.
  • Generate routine reports on headcount, turnover, and attendance.
  • Guided employees to relevant resources and escalated issues to senior HR staff.
  • Maintained compliance documentation for audits and inspections, supporting adherence to regulations and organizational standards.
  • Coordinated and scheduled meetings for HR department to ensure effective communication., training sessions, and events for the HR department.

Self-employed Hair dresser, Fashion designer

1 Year 3 Months
Spanish Town | 01.2016 - 04.2017
  • Meet with clients to understand their styling preferences, hair goals, and maintenance routines
  • Perform haircuts, color treatments, braiding, weaving, straightening, and other specialized services.
  • Maintain a clean, organized, and welcoming workspace, whether mobile or in-home/studio based.
  • Build and retain a loyal client base through exceptional service and consistent communication.
  • Maintained accurate inventory records to support efficient service delivery. of hair products and supplies.
  • Handle all aspects of business management including booking, budgeting, and payments.
  • Create original clothing designs based on trends, seasonal themes, or custom client requests.
  • Draft patterns and sew garments from scratch, or supervise tailoring when outsourced
  • Keep stock of materials and manage procurement efficiently.
  • Promote collections through photo shoots, fashion shows, social media, and local pop-ups

Cashier

11 Months
Willowdene Group of Schools | 01.2015 - 12.2015
  • Greeted customers warmly and addressed inquiries about products, pricing, and store policies to enhance customer experience.
  • Accept payments via cash, credit/debit cards, checks, or mobile payments
  • Issue receipts, refunds, or exchanges according to company policies.
  • Scan and bag items while maintaining high accuracy and speed.
  • Recorded all transactions accurately to maintain inventory integrity and support accounting processes.
  • Balance the cash drawer at the beginning and end of shifts
  • Inform customers about current promotions, loyalty programs, or additional products.

Education

Associate of Science - Human Resources Management

Management Institute For National Development (MIND) | Kingston, Jamaica | 07-2025

Bachelor of Science - Human Resources Management

University of The Commonwealth Caribbran (UCC) | Kingston, Jamaica | 07-2028

Skills

Applicant Tracking Systems
Exceptional talent acquisition and management
Streamlining recruitment processes
Fostering excellent candidate experiences
HR operations
HR operations
Recruitment Analytics
Employee Records Compliance
Talent acquisition
Candidate experience
Compliance management
Results-driven

Interests

Volunteering
Traveling
Reading

Certification

May 2021: Certificate, Human Resource Management, Jul 2015: Level 2 Certificate, Customer Service, Dec 2015: Level 2 Certificate, Fashion Designing, Sep 2010: Level 2 Certificate, Child Care and Development, Jul 2007: CXC & JSC Passes

Additional Information

Lorna Bansie

Executive Secretary

Telephone: 876 361 7777

Audradale James

Talent Acquisition Supervisor

Telephone: 876 352 5997

Languages

English

Timeline

Recruitment Coordinator

Restaurant Associates Limited
09.2023 - CurrentRead More

Human Resources Clerk

Restaurant Associates Limited
04.2017 - 08.2023Read More

Self-employed Hair dresser, Fashion designer

Spanish Town
01.2016 - 04.2017Read More

Cashier

Willowdene Group of Schools
01.2015 - 12.2015Read More

Management Institute For National Development (MIND)

Associate of Science from Human Resources Management
Read More

University of The Commonwealth Caribbran (UCC)

Bachelor of Science from Human Resources Management
Read More
Jereen Hines