Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Jenell Hayles

Kingston,01

Summary

Dynamic and compassionate professional with experience as a Student Practical Nurse at Distinction College, excelling in patient care and vital signs monitoring. Proven ability to enhance customer satisfaction as a Customer Service Representative, leveraging strong communication and problem-solving skills to resolve inquiries effectively. Committed to delivering exceptional support in healthcare and customer service environments.

Overview

1
1
year of professional experience

Work History

Student Practical Nurse

Distinction college
Kingston , JA
02.2025 - 10.2025
  • Assisted in patient care under supervision of licensed nurses.
  • Monitored vital signs and reported findings to healthcare team.
  • Provided personal hygiene support to patients in a respectful manner.

Customer Service Representative

The observer
Kingston , JA
01.2025 - 08.2025
  • Assisted customers with inquiries and provided product information.
  • Processed orders and ensured timely delivery to customers.
  • Resolved customer complaints through effective communication and problem-solving.
  • Educated customers on product features and promotions during calls.

Education

Hydel High School
Spanish Town, JA

Skills

  • Patient care
  • Vital signs monitoring
  • Customer service
  • Order processing
  • Personal hygiene support

Languages

English
First Language
English
Proficient (C2)
C2

References

References available upon request.

Timeline

Student Practical Nurse

Distinction college
02.2025 - 10.2025

Customer Service Representative

The observer
01.2025 - 08.2025

Hydel High School
Jenell Hayles