Jellisa Reddick
Portmore,Jamaica
Summary
Dedicated and goal-oriented administrative and HR professional with more than thirteen (13) years of expertise in handling human resources operations and administrative tasks successfully. I have a track record of optimising organisational success, improving efficiency, and streamlining operations. competent in creating and putting into practice HR policies and processes to guarantee adherence to legal requirements and promote a positive work environment. Excellent communication and interpersonal abilities, as well as a strong capacity to forge cooperative connections at all organisational levels. Acknowledged for expertise in performance management, employee relations, and talent acquisition. In a demanding administrative and HR function, I'm looking to bring strategic insights and operational excellence to a dynamic firm.
Overview
12
12
years of professional experience
Work History
Programme Coordinator
The University of the Commonwealth Caribbean
Kingston
07.2024 - Current
- To coordinate the development and timely implementation of appropriate marketing and public relations programmes through- a) ensuring that new and prospective participants are provided with accurate and up-to-date information about the institution and its programme offerings. b) Promotion of the various programmes offered by the institution to different interest groups of employers, employees and students through the participation in school career expositions, etc.
- To counsel and advise students and prospective students on matters related to admissions, financial aid, academic requirements, career development, transfer arrangements, course selection as applicable.
- Assist in the design, development and implementation of various programme activities for the campus community; recommend changes in policies and procedures to improve programme.
- To conduct information sessions, interviews, seminars and workshops and prepare various written material relevant to provide information for prospective or present students.
- Assist in facilitating lecturers through their claim procedures to ensure prompt and accurate remuneration according to documented procedures.
- Assist the Dean with preparation of monthly and annual reports.
- Participate in departmental meetings to report progress, problem areas and any recommended action points.
Adjunct Faculty
University of the Commonwealth Caribbean
09.2022 - Current
- Ensures that the structure and content of the course(s) taught are consistent with the approved course outline
- Prepares assignments and exam submissions that are in keeping with the learning outcomes and coverage of the course outline
- Prepares question papers and answer keys for all assignments, mid-semester assessment, end-of-semester assessments and alternative exam papers
- Returns all marked scripts and submit and upload all electronic grades within the time-frame stipulated
- Employs the principles of the competency-based approach to education and training in the execution of my duties
- Maintains a class schedule, be accessible for academic student counseling, and adhere to all other guidelines established in the Lecturer's Handbook.
Business Administration Assistant
University of the Commonwealth Caribbean
Kingston
11.2021 - Current
- Provides administrative and coordination support to the Business Administration Head of Department for Undergraduate Studies to ensure smooth running of the campus
- Serves as a primary point of direct administrative contact and liaison with other offices, individuals, and external institutions and agencies on a range of issues
- Assists with the preparation of regularly scheduled reports
- Assists in the coordination, control, and completion of special projects as requested.
Import, Customer Service and Documentation Coordinator
Perez y Cia (Jamaica) Limited
Kingston
04.2015 - 08.2021
- Collaborates & supports cross functional teams (HR, IT, Accounts & Panama Service Center)
- Trains and introduces new staff to new systems, procedures and policies
- Provides optimal customer services to all clients and maintain status report for all shipments
- Provides full customer service on all inbound questions including arrival information, charges due, delivery location of cargo, and information on Bill of Lading and Manifest to consignee
- Communicates with internal and external customers via e-mail and phone when additional information is necessary for a shipment
- Facilitates the release of cargo including clearance for in-bound moves, customs clearance in Terminal systems, notification of Customs for cargo ordered to General Order and filing Customs entry for empty containers
- Prepares cargo release, issues delivery orders and support customers with proper information and processes
- Investigates and provides problem resolution
- Prepares invoices for any additional charges that may have been incurred on a shipment.
Administrative Assistant
Perez y Cia (Jamaica) Limited
Kingston
02.2012 - 04.2015
- Participated in the planning, organizing and implementation of training and welfare programmes
- Controlled the clerical management of the Managing Director's travel expenses
- Handled incoming / outgoing calls, correspondence and filing
- Managed the front desk of the company
- Monitored inventory, office stock and ordered supplies as necessary
- Prepared and monitored monthly attendance reports
- Assisted with the tracking and computing of employees' leaves
- Administered employee benefits programme such as health insurance & uniform allowances
- Provided strategic support to the Human Resources and Administration department.
Human Resources Assistant
E Gov Jamaica Limited
Kingston
08.2011
- HR Front desk management which included handling incoming calls, directing all incoming document, processing and filling.
Education
MBA - Human Resource Management
University of The Commonwealth Caribbean
10-2024
BSc in Management Studies - Human Resource Management
University of the West Indies, Mona
Kingston06.2011
Associates Degree -
St. George's College
Kingston07.2008
High School Diploma -
St. Andrew High School for Girls
Kingston07.2006
Skills
- Microsoft Office
- Time Management
- Problem Solver
- Project Management
- Analytical Thinker
- Team Player
- Quick Learner
- Excellent written and verbal communication skills
- Strong organizational, administrative and analytical skills
- Detail-oriented, efficient and organised professional
- Highly trustworthy, discreet and ethical
- Resourceful in the completion of projects and effective at multitasking
- Works well under stress and tight deadlines
- Excellent planning and organisational skills
- Strong team building and interpersonal skills
- Ability to work in a fast paced environment
- Excellent knowledge of Labour Laws, Labour Relations and Employee Relation practices
- Strategic Planning
Details
Lot 567, 3 East Greater, Portmore, 8768603460
Personal Information
Nationality: Jamaican
Languages
Spanish
References
- Sonia Davidson, University of the Commonwealth Caribbean, businessadminhod@ucc.edu.jm, 8763955672
- Dr. Yvonne Dawkins, University of the Commonwealth Caribbean, vprovacademicaffairs@ucc.edu.jm, 876-347-5522
Timeline
Programme Coordinator
The University of the Commonwealth Caribbean
07.2024 - Current
Adjunct Faculty
University of the Commonwealth Caribbean
09.2022 - Current
Business Administration Assistant
University of the Commonwealth Caribbean
11.2021 - Current
Import, Customer Service and Documentation Coordinator
Perez y Cia (Jamaica) Limited
04.2015 - 08.2021
Administrative Assistant
Perez y Cia (Jamaica) Limited
02.2012 - 04.2015
Human Resources Assistant
E Gov Jamaica Limited
08.2011
MBA - Human Resource Management
University of The Commonwealth Caribbean
BSc in Management Studies - Human Resource Management
University of the West Indies, Mona
Associates Degree -
St. George's College
High School Diploma -
St. Andrew High School for Girls
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