Jeanette Dawkins
Graham Manor, Graham Heights 6 Carolyn Close Apt 12, Kingston 8,St. Andrew
Summary
Adding value to an organization in achieving its goals with the use of my customer service skills and banking experience.
Overview
10
10
years of professional experience
Work History
BUSINESS BANKER
- NATIONAL COMMERCIAL BANK
01.2023 - Current
- Provide financial products/services to assist business client/s with a need by means of loans, credit cards and deposits.
BUSINESS DEVELOPMENT REPRESENTATIVE
- NATIONAL COMMERCIAL BANK
01.2020 - 01.2023
- Provide financial products/services to assist client/s with a need by means of loans, credit cards and deposits.
BRANCH ACCOUNT ASSOCIATE
- NATIONAL COMMERCIAL BANK
06.2019 - 01.2020
- Open accounts
BRANCH SERVICE REPRESENTATIVE
- NATIONAL COMMERCIAL BANK
02.2017 - 06.2019
- Provide assistance with clients account transaction-RTGS, Wire Transfer, Cash, Cheques
CONSULTANT
- SUTHERLAND GLOBAL SERVICES
09.2014 - 02.2017
- Provide assistance to Amazon clients with their orders
Education
CARIBBEAN SECURITIES -
JAMAICA STOCK EXCHANGE E-CAMPUS
10.2021
EQUITY -
COLLEGE OF INSURANCE AND PROFESSIONAL STUDIES, KINGSTON
08.2021
ORDINARY LONG TERM BUSINESS INSURANCE (OLT) -
COLLEGE OF INSURANCE AND PROFESSIONAL STUDIES, KINGSTON
06.2021
SALES PROSPECTING AND LEAD GENERATION -
ALISON.COM
12.2019
Bachelor of Science Accounting and Management Studies (MAJOR & MINOR) -
University of The West Indies, Mona
09.2019
CXC and CAPE-DENBIGH HIGH SCHOOL -
Eight CXC Subjects And Eight CAPE Units
07.2013
Skills
- Customer Service
- Team Player
- Flexible and Reliable
- Risk Assessment
- Problem-Solving
- Microsoft Office
Awards
- 2023- Customer Service Star (NCB)
- 2022-Customer Service Star (NCB)
- 2021- Customer Obsessed Star (NCB)
- 2021- Q2 Kudos Champion (NCB)
- 2020/2021- Diamond Club & 80’s Rock Member (NCB)
- 2019/2020- Diamond Club & 80’s Rock Member (NCB)
- 2019/2020-Rookie of the Year (NCB)
- 2019/2020- Kudos Champion (NCB)
Affiliations
- NCB Foundation- NCBees Member
- NCB Social Media Advocates Member
- Assistant Maintenance Coordinator - Graham Manor Apts PSP 2302
References
References available upon request.
Timeline
BUSINESS BANKER
- NATIONAL COMMERCIAL BANK
01.2023 - Current
BUSINESS DEVELOPMENT REPRESENTATIVE
- NATIONAL COMMERCIAL BANK
01.2020 - 01.2023
BRANCH ACCOUNT ASSOCIATE
- NATIONAL COMMERCIAL BANK
06.2019 - 01.2020
BRANCH SERVICE REPRESENTATIVE
- NATIONAL COMMERCIAL BANK
02.2017 - 06.2019
CONSULTANT
- SUTHERLAND GLOBAL SERVICES
09.2014 - 02.2017
CARIBBEAN SECURITIES -
JAMAICA STOCK EXCHANGE E-CAMPUS
EQUITY -
COLLEGE OF INSURANCE AND PROFESSIONAL STUDIES, KINGSTON
ORDINARY LONG TERM BUSINESS INSURANCE (OLT) -
COLLEGE OF INSURANCE AND PROFESSIONAL STUDIES, KINGSTON
SALES PROSPECTING AND LEAD GENERATION -
ALISON.COM
Bachelor of Science Accounting and Management Studies (MAJOR & MINOR) -
University of The West Indies, Mona
CXC and CAPE-DENBIGH HIGH SCHOOL -
Eight CXC Subjects And Eight CAPE Units
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