Word
JAY LOMBARD
Network Engineer
Tallahassee,FL
Summary
Driven Network Engineer / Administrator with 25 years of experience in software implementation and maintenance. Proven history of managing complex infrastructures and data center operations. Expert in solutions-oriented business application problem-solving and dedicated to providing best-in-class service. Skilled at troubleshooting, communication and collaboration.
Overview
25
25
years of professional experience
3
3
Certificates
Work History
Senior Systems Engineer
Florida Senate
Tallahassee , FL
09.2023 - Current
- Collaborated with clients to determine need and devise appropriate software and hardware solutions.
- Performed root cause analysis to provide resolutions for production issues.
- Worked with stakeholders to determine implementation and integration of system-oriented projects.
- Created manuals and taught training sessions to educate co-workers on new systems.
- Integrated 20 database and 5 backup servers into enterprise systems.
- Ownership of SCCM and Intune Endpoint Administration.
- Project and Tech lead on Windows 11 and MS365 migration.
Network Engineer
Badcock &more
Mulberry , FL
03.2022 - 08.2023
- Ownership of disaster recovery plan using Veeam Backup & Recovery, including off-site replication and Orchestrator. Veeam One and Enterprise Manager monitoring and reporting.
- Planned and implemented complex internet and intranet applications on multiple platforms.
- Developed scripts to integrate and update software products and improve system compatibility.
- Conducted testing and troubleshooting for various software remotely and onsite for 700+ server sets to maintain operational readiness
- Initiated and managed network test facilities to verify network hardness and resilience.
- On-call 24x7 rotation.
Master Data Administrator
Publix Super Markets, Inc
Lakeland , FL
01.2020 - 02.2022
- Worked with Service Hub (CMMS) to include administration of contract lines
- Created and maintained material purchasing records in SAP and CMMS
- Managed hardware, software, and access requests in Request Center for Facilities and Real Estate
- Delivered pre-determined reports and generated data analysis based on pre-defined queries
- Supported operations staff in researching data configuration and processing issues
- Supported multiple departments across four divisions with special projects
- Developed and maintained key deliverables and 40 divisional templates
Technical Consultant
NCSI, Inc
Salt Lake City , UT
01.2018 - 12.2019
- Focused on implementations, design, migrations and managed services of IVANTI Endpoint Manager
- Provided advanced training and knowledge transfer during on-site implementation
- Presented business leaders with cost-benefit and return-on-investment analysis to drive project planning and execution
- Oversaw 5 implementation personnel through 20+ professional service engagements
- Authored user documentation to help train third-party personnel on newly-implemented products
Technical Consultant
Network America, Inc
Clearwater , FL
06.2017 - 01.2018
- Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance
- Proctored both online and in-person technical training courses, supporting client scales ranging from individuals to groups of 10
Technical Consultant/Account Manager
FireScope, Inc
Dallas , TX
02.2014 - 05.2017
- Designed custom discovery and mapping solutions to accommodate all business operational levels
- Served as technical escalation and customer service point of contact for 15 accounts
- Identified and proposed upsell and renewal opportunities and communicated value proposition to churn results for enterprise customers
- Presented business leaders with cost-benefit and return-on-investment estimations to drive project planning and execution
Education
Associates Degree - International Business Management
University of Central Technology
South Africa 01.1994 - 1997.12
Skills
Time Management
Software
Excel
Outlook
Acrobat
SAP
Citrix
Windows 11
MS 365
Azure
Certification
Certified Ivanti Engineer
Timeline
Senior Systems Engineer
Florida Senate
09.2023 - Current
Network Engineer
Badcock &more
03.2022 - 08.2023
Master Data Administrator
Publix Super Markets, Inc
01.2020 - 02.2022
Certified Ivanti Consultant
11-2018
Technical Consultant
NCSI, Inc
01.2018 - 12.2019
Technical Consultant
Network America, Inc
06.2017 - 01.2018
Certified NexThink Engineer
07-2014
Technical Consultant/Account Manager
FireScope, Inc
02.2014 - 05.2017
Certified Ivanti Engineer
09-2005
Associates Degree - International Business Management
University of Central Technology
01.1994 - 1997.12
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