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JAY LOMBARD
Network Engineer
Tallahassee,FL
Summary
Driven Network Engineer / Administrator with 25 years of experience in software implementation and maintenance. Proven history of managing complex infrastructures and data center operations. Expert in solutions-oriented business application problem-solving and dedicated to providing best-in-class service. Skilled at troubleshooting, communication and collaboration.
Overview
25
25
years of professional experience
3
3
Certificates
Work History
Senior Systems Engineer
Florida Senate
Tallahassee, FL
09.2023 - Current
- Collaborated with clients to determine need and devise appropriate software and hardware solutions.
- Performed root cause analysis to provide resolutions for production issues.
- Worked with stakeholders to determine implementation and integration of system-oriented projects.
- Created manuals and taught training sessions to educate co-workers on new systems.
- Integrated 20 database and 5 backup servers into enterprise systems.
- Ownership of SCCM and Intune Endpoint Administration.
- Project and Tech lead on Windows 11 and MS365 migration.
Network Engineer
Badcock &more
Mulberry, FL
03.2022 - 08.2023
- Ownership of disaster recovery plan using Veeam Backup & Recovery, including off-site replication and Orchestrator. Veeam One and Enterprise Manager monitoring and reporting.
- Planned and implemented complex internet and intranet applications on multiple platforms.
- Developed scripts to integrate and update software products and improve system compatibility.
- Conducted testing and troubleshooting for various software remotely and onsite for 700+ server sets to maintain operational readiness
- Initiated and managed network test facilities to verify network hardness and resilience.
- On-call 24x7 rotation.
Master Data Administrator
Publix Super Markets, Inc
Lakeland, FL
01.2020 - 02.2022
- Worked with Service Hub (CMMS) to include administration of contract lines
- Created and maintained material purchasing records in SAP and CMMS
- Managed hardware, software, and access requests in Request Center for Facilities and Real Estate
- Delivered pre-determined reports and generated data analysis based on pre-defined queries
- Supported operations staff in researching data configuration and processing issues
- Supported multiple departments across four divisions with special projects
- Developed and maintained key deliverables and 40 divisional templates
Technical Consultant
NCSI, Inc
Salt Lake City, UT
01.2018 - 12.2019
- Focused on implementations, design, migrations and managed services of IVANTI Endpoint Manager
- Provided advanced training and knowledge transfer during on-site implementation
- Presented business leaders with cost-benefit and return-on-investment analysis to drive project planning and execution
- Oversaw 5 implementation personnel through 20+ professional service engagements
- Authored user documentation to help train third-party personnel on newly-implemented products
Technical Consultant
Network America, Inc
Clearwater, FL
06.2017 - 01.2018
- Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance
- Proctored both online and in-person technical training courses, supporting client scales ranging from individuals to groups of 10
Technical Consultant/Account Manager
FireScope, Inc
Dallas, TX
02.2014 - 05.2017
- Designed custom discovery and mapping solutions to accommodate all business operational levels
- Served as technical escalation and customer service point of contact for 15 accounts
- Identified and proposed upsell and renewal opportunities and communicated value proposition to churn results for enterprise customers
- Presented business leaders with cost-benefit and return-on-investment estimations to drive project planning and execution
Education
Associates Degree - International Business Management
University of Central Technology
South Africa 01.1994 - 12.1997
Skills
Time Management
Master Data Management
Databases and Big Data
Project Management
Data Collection
CRM
Technical Support
Communication
Adaptability
Detail Oriented
Disaster recovery operations
SCCM
Program installations
Software
Excel
Outlook
Acrobat
SAP
Citrix
Windows 11
MS 365
Azure
Certification
Certified Ivanti Engineer
Timeline
Senior Systems Engineer
Florida Senate
09.2023 - Current
Network Engineer
Badcock &more
03.2022 - 08.2023
Master Data Administrator
Publix Super Markets, Inc
01.2020 - 02.2022
Certified Ivanti Consultant
11-2018
Technical Consultant
NCSI, Inc
01.2018 - 12.2019
Technical Consultant
Network America, Inc
06.2017 - 01.2018
Certified NexThink Engineer
07-2014
Technical Consultant/Account Manager
FireScope, Inc
02.2014 - 05.2017
Certified Ivanti Engineer
09-2005
Associates Degree - International Business Management
University of Central Technology
01.1994 - 12.1997