Jason Campbell
Management Consultant
kingston 8
Summary
I'am a self motivated team player who craves a challenge and is not afraid to work outside my comfort zone. I'm pragmatic and results orientated with a focus on results. I possess excellent interpersonal, communication and leadership skills. I also hold the ability to maintain mutually beneficial internal and external relationships. I enjoy being part of, as well as managing a successful and productive team and thrives in highly pressurized and challenging work environments.
Overview
27
27
years of professional experience
8
8
Certifications
Work History
Company Director
Company Director of Caribbean Law 2019
05.2019 - Current
- Founding Director who provides Marketing services and oversight to daily operations of the company offering communication and services between the UK and Jamaica
- Connecting persons in the UK diasporas with professionals in Jamaica to resole their issues.
Consultant in Sales and Marketing Leadership
McIntosh Bedding Company Ltd
Spanish Town Road
03.2020 - 12.2024
- Creation and providing training programs for sales team which include daily coaching sessions with a view to developing enhanced customer service skills, improved teamwork, upselling skills and handling of customer complaints to include de-escalation methods to address frustration of clients.
- Introduction of targets and KPI's for each member of the sales team at each location
- Review and utilization of monthly sales accounting data to monitor and control profitability and productivity of product sales.
- Providing feedback and reports to management regarding sales process, product and sales team.
Senior Sales Executive
Group 1 Automotive Audi division
Watford
03.2018 - 05.2019
- Overseeing to sales of the Audi Products
- Coaching and teaching best practise of sales processes to motivate the team with a view to encouraging them to offer first class service.
- Recommendation to customers of appropriate additional products that fit there lifestyle needs that generated additional revenue.
- Engaging in customer retention strategies with a view to ensuring long term duration of service and brand loyalty.
- Facilitated relationships with target accounts through implementation of proven networking methods.
- Established long-lasting relationships with key clients through effective account management and consistent communication.
Senior Sales Executive
Lookers Group JLR division
Park Royal
11.2016 - 11.2017
- Organization of the showroom cars and roof forecourt
- Supporting new starters within the business using various computer systems
- Achieving a continuous high level of customer service (judge service)
- Learning and adapting to the understanding of competitors Products and disadvantages Vs advantages
General Sales Manager
Spire Automotive BMW division
11.2015 - 11.2016
- Agree plans and budgets with the head of business and group directors.
- Share and discuss plans and budgets with sales staff to ensure maximum commitment execution and motivation.
- Participation in the creation of the organization structure by assisting in the staff job descriptions and responsibilities and carry out interviewing and and selection of staff as required.
- Monitor continuously the achievement of customer satisfaction
- Identify risks, agree and take corrective action where required, including personnel training new operating procedures and discipline.
- Provide the growth and development of vehicle sales function through continual monitoring and improvement of customer relations, complaints-warranty procedures
- Discuss pending transactions where necessary and authorize margins
- Utilize monthly management accounts to monitor and control profitability and productivity of the vehicle sales
- Weekly and Monthly reporting direct to the Head of business
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Business Manager
Spire Automotive Audi Division
12.2011 - 10.2015
- Total responsibility of the funding department
- Selling financial solutions to customers ensuring efficient and profitable contribution
- Consistently exceeding company financial budgets
- Presenting features and benefits of the different financial products to the customer
- Maintaining effective relationships both internally and externally
- Ensuring accurate production of quotes, proposals and documentation
- Providing specialist advice on all funding matters
- Monthly reporting direct to the Sales Manager
- Ensuring prompt payments from external funding companies
- Preparation of Funding documents accurately and honestly in accordance with Financial conduct Authority FCA requirements
- Providing fleet and corporate sales with Funding support as required
- Maintaining safe working practices at all times
- Maintain supportive relationships with sales team
- Commercial awareness
- Influencing and negotiating
- Maintaining up-to-date knowledge of products sold and competitor finance offers
- Weekly forecast meetings
- Responsible of managing a repeat business renewals programme
Senior Sales Executive
HR Owen Audi division
12.2009 - 11.2011
- Organising the sales team diary system
- Responsible for new car stock control
- Ensuring the highest level of customer care with dedicated focus on customer service and satisfaction
- Maintaining full knowledge or products sold and competitor products
- Showroom and forecourt controller Audi accessory champion
- Luxury sales specialist
Sales Executive
HR Owen Audi division
09.2002 - 11.2009
- Provide a clearly planned sales presentation designed to achieve maximum sale and profit from all opportunities
- Ensuring the highest levels of customer care and always working towards further improvement in customer service and satisfaction
- Showroom and forecourt controller
- Audi accessory champion
- Managing a minimum team of 10 sales advisors
- Producing and overseeing daily reports, statistics and sales forecasting
- New staff recruitment, development and training
- Handling of escalated customer concerns
- Delegating daily shift patterns
Deputy Sales Manager
Topshop/Topman Arcadia PLC
09.2000 - 09.2002
- Responsible for the overall successful day to day running of the site
- Accountable for sales increases and mass market accounts
- Staff schedules, liaising with senior staff members and the daily dealing of any shop floor issues
Concessions Manager
A-Line Clothing Company LTD
09.1998 - 08.2000
- Responsible for Audits and stock control
- Overseeing daily activities of sub departments within a large retail outlet
- Buying and selling of company merchandise
Education
BTEC National Diploma - Electrical Engineering
North Westminster College
PaddingtonGCSE - Including (B) English, Mathematics (B) Science (C)
Hampstead Comprehensive High School
Camden, LondonMBA - Business Management
International Business Management Institute
Online 05.2001 - 20211
Skills
Operations Oversight
People management
Innovation management
Human resources management
Strategic Innovation Oversight
Corporate Governance Expertise
Employee Relations Management
Operations Oversight
Certification
Mini MBA International Business Management Institute, 11/01/21
Personal Details
Full & Clean Driving License, Non-Smoker
Professional Development
- Personal impact leadership
- Sales training
- Web based learning
- Delivery and Handover
- Approved used and New car programme
- Sales executive accreditation
- Presentation skills
- Interpersonal communication skills
- Product Awareness
- Vehicle Technology
- Sales Manager training
- Certification
Timeline
Consultant in Sales and Marketing Leadership
McIntosh Bedding Company Ltd
03.2020 - 12.2024
Company Director
Company Director of Caribbean Law 2019
05.2019 - Current
Senior Sales Executive
Group 1 Automotive Audi division
03.2018 - 05.2019
Senior Sales Executive
Lookers Group JLR division
11.2016 - 11.2017
General Sales Manager
Spire Automotive BMW division
11.2015 - 11.2016
Business Manager
Spire Automotive Audi Division
12.2011 - 10.2015
Senior Sales Executive
HR Owen Audi division
12.2009 - 11.2011
Sales Executive
HR Owen Audi division
09.2002 - 11.2009
MBA - Business Management
International Business Management Institute
05.2001 - 20211
Deputy Sales Manager
Topshop/Topman Arcadia PLC
09.2000 - 09.2002
Concessions Manager
A-Line Clothing Company LTD
09.1998 - 08.2000
Mini MBA International Business Management Institute, 11/01/21
Estate Agent Training, 08/01/23
Leadership and Management Diploma, 12/01/23
Anti-Money Laundering Level 3, 08/01/23
Food Hygiene and safety Level 3, 08/01/23
Introduction to First Aid in Football, 10/01/23
Safeguarding children in football course, 10/01/23
Paralegal and Business Law Training, 11/01/24
BTEC National Diploma - Electrical Engineering
North Westminster College
GCSE - Including (B) English, Mathematics (B) Science (C)
Hampstead Comprehensive High School
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