Highly motivated and customer-oriented individual seeking a call center position to utilize excellent communication skills, problem-solving abilities, and strong work ethic in delivering exceptional customer service.
Overview
2
2
years of professional experience
Work History
Teacher's Assistant
Morant Bay Primary School
09.2023 - 03.2024
Supported classroom maintenance and upkeep, organizing books, and materials.
Helped with grading assignments and tests, providing constructive feedback to students based on results.
Supported classroom activities, tutoring, and reviewing work.
Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
Licensed Practical Nurse
Loving Care Nursing Home
03.2023 - 07.2023
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Assisted with admissions, appointments, transfers, and discharges.
Managed patient care through closely monitoring respiration, blood pressure, and blood glucose levels.
Comforted and counseled patients and families throughout care process.
Volunteer
Intown Medical Center
03.2022 - 04.2022
Maintained clean, neat, and operational facilities to serve program needs.
Used strong interpersonal communication skills to convey information to others.
Communicated with staff members to stay informed about volunteer opportunities and events.
Documented care actions by completing records and logs in medical software system.
Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Education
Specialist Diploma In HealthCare - Practical Nursing
Distinction College
26 Hagley Park Rd, Kingston
06-2022
High School Diploma -
Seaforth High School
Blacksmith Lane ,Seaforth
07-2020
Skills
Data entry
Resolving issues
Communicating with clients
Answering questions
Gathering information
Problem-solving skills
Verbal and written communication
Timeline
Teacher's Assistant
Morant Bay Primary School
09.2023 - 03.2024
Licensed Practical Nurse
Loving Care Nursing Home
03.2023 - 07.2023
Volunteer
Intown Medical Center
03.2022 - 04.2022
Specialist Diploma In HealthCare - Practical Nursing
Distinction College
High School Diploma -
Seaforth High School
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