Janel Watson
St Mary,01
Summary
Sales professional with proven success at Guardsman Group Limited, specializing in customer service and strategic planning. Expertise in securing contracts and enhancing client relationships, utilizing strong interpersonal communication and Microsoft Office Suite skills. Consistently achieves sales targets and drives business growth through effective strategies.
Overview
20
20
years of professional experience
Work History
Group Sales Executive
Guardsman Group Limited
12.2022 - Current
- Executed impactful presentations that engaged potential clients and secured contracts.
- Conducted comprehensive site assessments for security system installations.
- Prepared accurate quotations to enhance sales processes and customer satisfaction.
- Achieved sales targets consistently through effective strategic planning initiatives.
- Introduced new products and promotions during client visits to maximize sales opportunities.
- Participated in marketing events to increase brand visibility and attract new clients.
- Assisted with quarterly and annual stock counts, ensuring high inventory accuracy.
Account Executive/Sales Representative
Appliance Traders Limited
01.2018 - 01.2021
- Build customer relationships
- Finding new prospects
- Completing Site Visits for AC units and Commercial Equipment
- Visiting customers, introducing new products and promotions
- Pursuing and negotiating contracts
- Preparing and supplying customer quotations
- Follow up to ensure quotes are converted into sales
- Process sales transactions
- Follow up to ensure timely deliveries
- Collecting monies on the company’s behalf
- Ensure set monthly sales target is met
Account Executive/Sales Representative
Perry’s Manufacturing Limited
Kingston, 10
01.2015 - 01.2018
- Build customer relationships
- Finding new business
- Visiting customers, introducing new products and promotions
- Pursuing and negotiating contracts
- Representing the company at Trade Shows
- Preparing and supplying customer quotations
- Follow up to ensure quotes are converted into sales
- Process sales transactions
- Follow up to ensure timely deliveries
- Collecting monies on the company’s behalf
- Ensure set monthly sales target is met
- Assisting with quarterly/annual stock count
- Assist with warehousing
- Documenting Customer Service Complaints and where possible assist in solving minor technical issues.
Customer Service Representative/Sales Representative
Courts Jamaica Limited
Annotto Bay, St. Mary
01.2005 - 01.2015
- Greeting customers within 30 seconds of entrance to the store
- Building rapport with customers
- Ensuring customers are satisfied with service received
- Answering telephone promptly-within three rings
- Informing customers of current promotions
- Have working knowledge of products and services offered by the company
- Carry out Branch Marketing Activities on a weekly basis
- Completing Cash and Ready Finance Accounts with the required documents
- Clearly explaining the terms and conditions of credit process
- Ensuring all work stations are kept well organized
- Ensuring all products are tagged with correct pricing
- Communicating delays to customers regarding credit process or delivery
- Effect after sales calls
- Compiling weekly Sales Report
Education
Bachelor’s Degree - Tourism and Hospitality Management
Excelsior Community College
01.2014
Associate Degree - Tourism, Hospitality and Entertainment Management
Excelsior Community College
01.2004
Skills
- Customer service expertise
- Interpersonal communication
- Literacy proficiency
- Numeracy proficiency
- Microsoft Office Suite proficiency
References
- Mr. Dorian Lynch, Branch Manager, Courts Jamaica Limited, Washington Boulevard, Kingston, 87 6-448-8768 or 876-926-2110
- Mr. Harvey Lynn, Managing Director, Perry’s Manufacturing Limited, 82 Hagley Park Road, Kingston, 87 6-990-0675/876-923-4810
- Ms. Jackie Carter, Justice of the Peace, 11B Waterloo Road, Devon Manor Apartments, Kingston, 10, 87 6-469-4094
Activities
- Assisting with quarterly/annual stock count
- Assist with warehousing
- Documenting Customer Service Complaints and where possible assist in solving minor technical issues.
Accomplishments
- 2023 Top Sales Award
- 2024 Congeniality Award ( Most Responsive, Best Customer Service and Great Team Spirit
Timeline
Group Sales Executive
Guardsman Group Limited
12.2022 - Current
Account Executive/Sales Representative
Appliance Traders Limited
01.2018 - 01.2021
Account Executive/Sales Representative
Perry’s Manufacturing Limited
01.2015 - 01.2018
Customer Service Representative/Sales Representative
Courts Jamaica Limited
01.2005 - 01.2015
Bachelor’s Degree - Tourism and Hospitality Management
Excelsior Community College
Associate Degree - Tourism, Hospitality and Entertainment Management
Excelsior Community College
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