Jamar J. McFarlane
HAMILTON, ST, CATHERINE
Summary
Resourceful System Administrator consistently responds to wide range of technical challenges with focused and creative approach. Highly effective at problem solving and decision making. Over eight (8) years of progressive IT experience.
Overview
11
11
years of professional experience
Work History
Master Control Operator
- Routing, Recording, Archiving, Output of live production, Coordinating with supporting departments
Systems Technician
Jamaica Civil Aviation Authority
06.2021 - Current
- Provide tier 3 end user support, Install, troubleshoot, and maintain software and all computer hardware related issues
- Install, maintain, and troubleshoot network devices and other components
- Maintain the Lenel OnGuard Access Control System
- Exchange 2013 and Office 365 platforms
- VMWare Hypervisor v7.0 upgrade, administer, and maintain
- Milestone CCTV administer and maintain
- Trellix EPO v5.10 upgrade, administer, and maintain
- Create and maintain windows servers
- Create and configure new user accounts, and maintained various
- Hardware and software
- Administer and maintain the Cisco Unified Communications Manager
- Solution
- Configure VLAN on cisco switches as required, troubleshoot network related issues.
Systems Support Specialist
Civil Aviation Authority
10.2017 - 06.2021
- Provide tier 1 end user support, Install, troubleshoot, and maintain software and all computer hardware related issues
- Trellix EPO v5.10 Roll out to end user devices and
- Maintenance of installed agents/ clients
- Create and configure new user accounts.
Electronic Technician
Caymanas Track Limited
05.2013 - 08.2016
- Install, troubleshoot, monitor, and maintain audio & video equipment.
Information Technology Assistant
Caymanas Track Limited
05.2013 - 01.2016
- Back-up daily activity to server, provides user support, diagnose, troubleshoot, install and resolve a range of software, hardware and connectivity issues.
Education
Bachelor of Science Degree - Management Information system
Excelsior Community College
Associate of Science Degree - Management Information system
Portmore Community College
Caribbean Secondary Education Certificate -
Portmore Community College
NVQJ L 2– 3 Electrical Maintenance -
National Tool & Engineering Institute
Certificate of Excellence From The -
Portmore Community College
Skills
- WORK RELATED SKILLS
- VSphere 70 Install, Configure and Maintain training
- Cisco Unified Call Manager (Cisco BE6000)
- Microsoft Dynamic GP System Administration training
- ITIL v4 training
- Proficient in the use of Microsoft Office Suite
- Install, maintain and repairing of computer hardware and software problems
- Maintenance and update of websites
- Skilled at programming using C/C, vbnet
- Video Broadcast Operator
- Capable of routing audio and/or video feed to its destination
- Works well in teams and on my own initiative
- Computer Networking
- Network Administration
- Software Configuration
- Server Management
- Remote Support
- User Training
- System Maintenance
- Hardware Installation
- Vendor Coordination
- Network Troubleshooting
- Asset Management
Interests
COMMUNITY SERVICE
, Gregory Park Baptist Church September 2014 – September 2015
Information Technology Teacher, INTERESTS AND ACTIVITIES
, Enjoy coding, Interest in current affairs, Web designing, PC repairs
Additional Information
- AWARDS , Bachelor of Science Degree in Management Information System
Timeline
Systems Technician
Jamaica Civil Aviation Authority
06.2021 - Current
Systems Support Specialist
Civil Aviation Authority
10.2017 - 06.2021
Electronic Technician
Caymanas Track Limited
05.2013 - 08.2016
Information Technology Assistant
Caymanas Track Limited
05.2013 - 01.2016
Bachelor of Science Degree - Management Information system
Excelsior Community College
Associate of Science Degree - Management Information system
Portmore Community College
Caribbean Secondary Education Certificate -
Portmore Community College
NVQJ L 2– 3 Electrical Maintenance -
National Tool & Engineering Institute
Certificate of Excellence From The -
Portmore Community College