Results-oriented professional offering extensive experience in providing exceptional clerical and operational support in fast-paced office environments. Adept at handling diverse tasks with minimal supervision, demonstrating a friendly demeanor and sound judgment. Skilled in managing office supplies, paperwork, and project needs.
Overview
14
14
years of professional experience
Work History
Project Administrative Assistant
Food and Agriculture Organization of the United Nations
Kingston, Jamaica
10.2023 - Current
Managed supervisor's calendar, appointments, visitors, and confidential communications.
Provided logistical support for meetings, conferences, and trainings, including scheduling and follow-up.
Processed mail, drafted correspondence, and produced complex reports and documents.
Handled procurement, travel arrangements, and administrative tasks in financial, HR, and procurement systems.
Maintained project inventory, arranged asset disposal, and managed records.
Assisted with vacancy announcements, contracts, and meeting preparation.
Compiled research, created reports, presentations, and maintained databases.
Executed procurement procedures (RFQs, RFPs) and prepared project reports, including financial tracking and budget monitoring.
Administrative Officer
Ministry of Agriculture,Fisheries and Mining
Kingston, Jamaica
10.2020 - 10.2023
Organized and maintained filing systems for confidential documents and reports.
Coordinated travel arrangements, managed calendars, and scheduled appointments.
Prepared and distributed meeting agendas, minutes, presentations, and materials.
Assisted in budget preparation, expense reports, and financial data entry.
Provided administrative support, including typing, mailing, photocopying, and document scanning.
Entered financial transactions into the accounting system and compiled activity logs.
Handled incoming calls, emails, and distributed memos to staff.
Maintained inventory of office supplies and monitored stock levels.
Supported senior leadership with reports and recommendations for decision-making.
Assisted with special projects and ensured compliance with organizational policies.
Senior Secretary
Accountant General’s Department
Kingston, Jamaica
07.2022 - 09.2021
Organized and maintained personnel records for efficient operations.
Assisted with recruitment and selection processes.
Prepared letters, reports, meeting notes, and other materials.
Received and escorted visitors to meeting rooms.
Coordinated information dissemination and maintained communication channels.
Documented meeting minutes, managed schedules, and arranged meetings.
Handled inbound and outbound telephone communications.
Improved the quality of reports and presentations.
Student Registry Senior Secretary
G.C.Foster College of Physical Education & Sport
Spanish Town, Jamaica
01.2018 - 01.2020
Completed staff documentation and assisted with recruitment and selection.
Produced and distributed letters, reports, minutes, and correspondence.
Welcomed and escorted visitors to meeting rooms.
Managed internal dissemination of memos and important documents.
Scheduled meetings and documented minutes promptly.
Handled inbound and outbound telephone communications.
Improved the quality of reports and presentations.
Coordinated collection of reports and correspondences.
Accounts Secretary
G.C. Foster College of Physical Education & Sport
Spanish Town, Jamaica
01.2017 - 01.2018
Prepared Tax Exemption Letters and ensured their accurate filing
Managed and ensured accurate record-keeping by maintaining filing systems
Managed financial transactions
Created procurement documentation
Increased productivity by reducing data entry errors
Aided in delivering excellent customer experience.
Maintained accurate records of discussions and decisions made.
Streamlined goods procurement process
Fostered strong partnerships with suppliers
Vice Principal of Administration Secretary
G.C. Foster College of Physical Education & Sport
Spanish Town, Jamaica
01.2016 - 01.2017
Maintained regular communication with the Executive Secretary through timely and detailed reporting.
Organized and managed filing systems
Maintained strict confidentiality of sensitive information while processing large volumes of data with minimal error rates
Performed a wide range of secretarial and administrative tasks
Minutes Taking
Provided letters of recommendation and referrals
Secretary
Charlemont High School
Linstead, Jamaica
01.2012 - 01.2016
Maintained close communication with Senior Secretary.
Maintained an organized and efficient filing system
Ensured timely completion of data entry tasks while maintaining high quality standards
Executes all administrative tasks promptly to ensure smooth running of operations
Documented minutes of meetings ensuring accuracy and completeness of information
Provided administrative support to the office manager and other staff members.
Prepared documents such as memos, letters, reports, spreadsheets and presentations using Microsoft Office applications.
Greeted visitors in a professional manner and directed them to appropriate personnel or offices.
Telephone Operator/Receptionist
Charlemont High School
Linstead, Jamaica
01.2011 - 01.2012
Assisting staff, students, and guests with directions and general information.
Operating the main switchboard by making, taking, and transmitting calls.
Assist with accounts payables within the Accounts Department from time to time.
Customer Service Agent /Sales Rep.
Reggae Beach
St. Mary, Jamaica
- 01.2011
Providing tourists with guidance and information about their surroundings.
Ensuring that customers’ needs are taken care of.
Promoting, marketing and sales of packages to customers.
Providing secretarial duties daily.
Education
BSc - Business Administration
University of Technology Jamaica
07.2023
Management Institute for National Development
03.2023
UWI Mona School of Business
08.2022
HEART NTVET
06.2020
Associate Degree - Business Studies
Moneague College
St. Ann Jamaica
06.2010
High School Diploma -
Dinthill Technical High School
Linstead St. Catherine Jamaica
06.2008
Skills
Customer service
Quickbooks Software
Microsoft Office Suite
Data Entry
Marketing
Sales
Strategic Planning
Schedule Management
Database entry
Records administration
Clerical Support
Travel Coordination
Invoice Processing
Report Preparation
References
Available upon request
Timeline
Project Administrative Assistant
Food and Agriculture Organization of the United Nations
10.2023 - Current
Senior Secretary
Accountant General’s Department
07.2022 - 09.2021
Administrative Officer
Ministry of Agriculture,Fisheries and Mining
10.2020 - 10.2023
Student Registry Senior Secretary
G.C.Foster College of Physical Education & Sport
01.2018 - 01.2020
Accounts Secretary
G.C. Foster College of Physical Education & Sport
01.2017 - 01.2018
Vice Principal of Administration Secretary
G.C. Foster College of Physical Education & Sport
01.2016 - 01.2017
Secretary
Charlemont High School
01.2012 - 01.2016
Telephone Operator/Receptionist
Charlemont High School
01.2011 - 01.2012
Customer Service Agent /Sales Rep.
Reggae Beach
- 01.2011
BSc - Business Administration
University of Technology Jamaica
Management Institute for National Development
UWI Mona School of Business
HEART NTVET
Associate Degree - Business Studies
Moneague College
High School Diploma -
Dinthill Technical High School
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