Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Jaheim Hibbert

95 Casswell Farm, Wynter’s Pen Spanish Town

Summary

Experienced professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.

Overview

3
3
years of professional experience

Work History

Delivery Driver

IP Courier
Kingston
09.2024 - 03.2025
  • Promoted positive customer service by delivering on-time shipments and fully resolving issues.
  • Ensured accurate completion of all paperwork associated with deliveries.
  • Communicated frequently with dispatch to relay route changes and delays impacting customer delivery timetables.
  • Reported mechanical problems encountered with vehicles to dispatch.
  • Delivered rush merchandise on tight schedules to meet customer targets.
  • Communicated regularly with dispatch regarding any delays or issues encountered on routes.

Customer Service Representative

Transparent BPO
01.2023 - 07.2023
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits.


  • Keep records of customer interactions, process customer accounts and file documents


  • Follow communication procedures, guidelines and policies. Take the extra mile to engage.

Customer Service Representative

Ibex Global Solutions
06.2022 - 12.2022
  • Updated account information to maintain customer records.
  • Answered constant flow of customer calls with minimal wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

Education

High School Diploma -

Eltham High School
Eltham Boulevard , Spanish Town ; St. Catherine
07.2020

Skills

  • Business Development Understanding
  • Active listening
  • Route optimization
  • Delivery documentation
  • Time management
  • Safety compliance
  • Team collaboration

References

References available upon request.

Timeline

Delivery Driver

IP Courier
09.2024 - 03.2025

Customer Service Representative

Transparent BPO
01.2023 - 07.2023

Customer Service Representative

Ibex Global Solutions
06.2022 - 12.2022

High School Diploma -

Eltham High School

Similar Profiles

CREATE PROFILE
Jaheim Hibbert