Goal-oriented professional well-versed in corporate communication, sales support and branding. Exceptional writing, editing and interpersonal skills with internal and external factors. Successful at thriving in high-pressure environments.
Overview
3
3
years of professional experience
Work History
Salesperson
Digicel
Saint James
04.2026 - Current
Assisted in achieving sales targets through effective communication strategies.
Engaged customers with product knowledge and service excellence.
Coordinated promotional events to enhance brand visibility and customer interest.
Resolved customer inquiries and complaints promptly to ensure satisfaction.
Information Officer
VIP Attractions
Sangster International Airport , St. James
03.2025 - 09.2025
Managed passenger inquiries, delivering accurate information about airport and attraction services to enhance visitor satisfaction.
Facilitated rapport-building strategies to improve visitor engagement and overall experience.
Coordinated with team members, ensuring seamless operations during peak visitor times to maintain service quality.
Trained new staff on company policies and procedures for guest interactions.
Sales Clerk
Top Mart
Barnett St, Montego Bay, St. James
08.2024 - 01.2025
Provided exceptional customer service to enhance shopping experience.
Acquired foundational customer service skills through training sessions.
Delivered exceptional customer service to improve overall shopping experience.
Resolved customer complaints promptly and professionally to maintain satisfaction.
Bartender
Mixologist
Montego Bay, St. James
08.2023 - 04.2024
Fostered strong relationships with team members through effective communication.
Executed opening and closing duties, ensuring all supplies were adequately restocked.
Performed opening and closing duties including restocking supplies.
Ensured cleanliness and organization of bar area, enhancing customer experience during service hours.