Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jaeda Thorpe

Allen Town, Mount Salem, Montego Bay,St. James

Summary

Goal-oriented professional well-versed in corporate communication, sales support and branding. Exceptional writing, editing and interpersonal skills with internal and external factors. Successful at thriving in high-pressure environments.

Overview

3
3
years of professional experience

Work History

Salesperson

Digicel
Saint James
04.2026 - Current
  • Assisted in achieving sales targets through effective communication strategies.
  • Engaged customers with product knowledge and service excellence.
  • Coordinated promotional events to enhance brand visibility and customer interest.
  • Resolved customer inquiries and complaints promptly to ensure satisfaction.

Information Officer

VIP Attractions
Sangster International Airport , St. James
03.2025 - 09.2025
  • Managed passenger inquiries, delivering accurate information about airport and attraction services to enhance visitor satisfaction.
  • Facilitated rapport-building strategies to improve visitor engagement and overall experience.
  • Coordinated with team members, ensuring seamless operations during peak visitor times to maintain service quality.
  • Trained new staff on company policies and procedures for guest interactions.

Sales Clerk

Top Mart
Barnett St, Montego Bay, St. James
08.2024 - 01.2025
  • Provided exceptional customer service to enhance shopping experience.
  • Acquired foundational customer service skills through training sessions.
  • Delivered exceptional customer service to improve overall shopping experience.
  • Resolved customer complaints promptly and professionally to maintain satisfaction.

Bartender

Mixologist
Montego Bay, St. James
08.2023 - 04.2024
  • Fostered strong relationships with team members through effective communication.
  • Executed opening and closing duties, ensuring all supplies were adequately restocked.
  • Performed opening and closing duties including restocking supplies.
  • Ensured cleanliness and organization of bar area, enhancing customer experience during service hours.

Education

N/A - Hospitality And Tourism Management

Montego Bay Community College
Montego Bay, St. James

Mount Alvernia High
Montego Bay, St. James

Skills

  • Sales strategy
  • Customer engagement
  • Customer service
  • Training staff
  • Detail orientation
  • Problem solving
  • Continuous improvement
  • Written communication
  • Teamwork
  • Active listening
  • Relationship building
  • Sales ethics

Languages

  • English
  • Spanish

Timeline

Salesperson

Digicel
04.2026 - Current

Information Officer

VIP Attractions
03.2025 - 09.2025

Sales Clerk

Top Mart
08.2024 - 01.2025

Bartender

Mixologist
08.2023 - 04.2024

N/A - Hospitality And Tourism Management

Montego Bay Community College

Mount Alvernia High
Jaeda Thorpe