Ishecka Butler
May Pen,Clarendon
Summary
Versatile and dynamic, with a proven track record at Unstoppable Entertainment Decor and Rental Services for exceeding client expectations through exceptional customer service and budget management. Skilled in multitasking and fostering team collaboration, I excel in fast-paced environments, demonstrating a keen eye for detail and a continuous learning attitude.
Overview
10
10
years of professional experience
Work History
Event Decorator
Unstoppable Entertainment Decor and Rental Services
11.2020 - Current
- Transformed venues into memorable spaces through expertly crafted decorative arrangements.
- Sourced high-quality materials for cost-effective, visually-appealing decorations.
- Established a strong reputation for delivering exceptional customer service and exceeding client expectations.
- Trained new hires on best practices in event decoration, fostering a culture of excellence within the team.
- Collaborated with clients to understand their vision and deliver tailored event décor solutions.
Early Childhood Educator Assistant
Buttons and Bow Early Childhood Centre
12.2018 - 10.2020
- Supported early language development through storytelling, reading books, and engaging children in interactive conversations.
- Managed daily routines efficiently, ensuring smooth transitions between different activities throughout the day without any loss of instructional time.
- Created a nurturing and safe environment for children to grow emotionally, socially, and academically.
- Enhanced children''s learning experiences by incorporating engaging play activities and age-appropriate educational materials.
- Organized creative arts projects for students to enhance their fine motor skills and self-expression abilities.
- Promoted healthy habits among students by leading physical activities and teaching about proper nutrition choices during snack time.
Pharmacy Assistant
New Life Pharmacy
08.2016 - 12.2018
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Merchandised over-the-counter goods and rotated stock.
- Assisted pharmacy staff with preparing medications and filling orders.
- Contributed to increased sales by offering expert advice on over-the-counter medications and products.
Customer Service Cashier
Valumart Food Store
01.2015 - 04.2016
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Answered product questions using knowledge of sales and store promotions.
- Utilized POS system to handle customer cash and credit card transactions.
Education
Early Childhood Education And Care
Distinction College
May Pen,Clarendon,Jamaica 07.2021
Hotel Management
Heart Trust NTA
Ebony Park,Clarendon,Jamaica12.2016
Business Administration
Clarendon College
Chapeton,Calrendon,Jamsicw07.2013
Skills
- Customer Service-Oriented
- Time Management
- Continuous Learning Attitude
- Budget Management Abilities
- Networking and relationship building
- Inventory Management Abilities
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Reliability
- Excellent Communication
- Critical Thinking
- Flexibility
- Team Collaboration
- Active Listening
- Self Motivation
- Adaptable To New Environments
- Cleanliness
- Computer Skills
Refrences
Damon Robinson
Unstoppable Entertainment Decor and Rentals
876-868-1933
Lorna Graham
New Life Pharmacy
Timeline
Event Decorator
Unstoppable Entertainment Decor and Rental Services
11.2020 - Current
Early Childhood Educator Assistant
Buttons and Bow Early Childhood Centre
12.2018 - 10.2020
Pharmacy Assistant
New Life Pharmacy
08.2016 - 12.2018
Customer Service Cashier
Valumart Food Store
01.2015 - 04.2016
Early Childhood Education And Care
Distinction College
Hotel Management
Heart Trust NTA
Business Administration
Clarendon College