Ishba Higgins
Montego Bay,St. James
Summary
To leverage my extensive experience and skills to contribute meaningfully to the success and growth of the organization I am employed with. I aim to be a valuable asset by delivering high-quality services and driving positive outcomes in line with the organization's goals and mission.
Overview
13
13
years of professional experience
Work History
Dean Of Discipline
Anchovy High School
01.2019 - Current
- Work with Guidance Counsellors to draft Behavior Modification Programes for students, Consultation with students and parents regarding behavioral issues, Prepare incident reports, log counselling interventions
- Work closely with the Principal and Vice Principal to maintain discipline at the institution.
Family Facilitator/Counsellor
SOS CHILDREN'S VILLAGE BARRETT TOWN
01.2014
- Conduct counselling interventions with children & caregivers, assessing the family dynamics & functioning level of Families
- Preparing incident reports, logging counselling interventions, conduct workshops with caregivers - ensuring work is being done in alignment with CDA & SOS policies, liaise with relevant personnel & Stakeholders (Social Worker, Program Director, Children's Officer & Sponsors) concerning the children's development and Village planning.
Care Specialist
VISTA PRINT
2017 - 12.2017
- Handle customer services inquiries regarding products, services and website navigation in a professional and efficient manner.
- Managed approximately 15 incoming calls, emails and faxes per day from customer
Senior Literacy Development Officer
JAMAICA FOUNDATION FOR LIFELONG LEARNING (JFLL)
01.2012 - 01.2014
- Conducted academic assessments, supervised assistant teaching, provided individual counseling, produced weekly individual student profile reports, and assisted collectively in the development of innovative academic strategies.
Therapist
NEW HOPE COUNSELLING & CONSULTATION CENTRE
01.2014 - 01.2014
- Individual c.ounseling
Travel Agent
SANDALS ROYAL CARIBBEAN RESORT & SPA
01.2011 - 01.2012
- Distribution of sales documentation, provided customer service, produce progress and interim reports for the department on a termly basis, liaise with other departments and properties on guests behalf to provide optimum quality services as Sales Coordinator.
Guidance Counsellor - Teaching Practice
CORINALDI AVENUE PRIMARY SCHOOL
01.2011 - 01.2012
- Provided assistance in the areas of Guidance Counselling and Teaching while developing the necessary skills, techniques and mechanism relevant to making me an efficient Guidance Counsellor/Teacher.
Guidance Counsellor
WOMEN CENTRE FOUNDATION OF JAMAICA
01.2008 - 01.2008
- Provided assistance in the areas of Guidance Counselling and Teaching.
Loan Officer Assistant
JAMAICA NATIONAL BUILDING SOCIETY
01.2007 - 01.2007
- Includes, records filing and retrieval, record keeping and assist with other office administrative duties as assigned from time to time.
Auxiliary Staff Assistant
MONTEGO BAY COMMUNITY COLLEGE
01.2006 - 01.2007
- Includes, customer service, assistance with food preparation and cafeteria planning and organization.
Education
Bachelor of Arts - Psychology
08.2013
Diploma - Guidance Counselling
07.2010
Skills
- Incident Reporting
- Behavioral Management
- Respectful and Compassionate
- Records Management
- Verbal and written communication skills
- Behavioral Counseling
- Conflict Resolution
- Conflict Mediation
- Student Counseling
- Group Counseling
- Maintaining confidentiality
- Academic Support
- Computer literate
Biographicdata
Male, Jamaican
Timeline
Dean Of Discipline - Anchovy High School
01.2019 - Current
Family Facilitator/Counsellor - SOS CHILDREN'S VILLAGE BARRETT TOWN
01.2014
Therapist - NEW HOPE COUNSELLING & CONSULTATION CENTRE
01.2014 - 01.2014
Senior Literacy Development Officer - JAMAICA FOUNDATION FOR LIFELONG LEARNING (JFLL)
01.2012 - 01.2014
Travel Agent - SANDALS ROYAL CARIBBEAN RESORT & SPA
01.2011 - 01.2012
Guidance Counsellor - Teaching Practice - CORINALDI AVENUE PRIMARY SCHOOL
01.2011 - 01.2012
Guidance Counsellor - WOMEN CENTRE FOUNDATION OF JAMAICA
01.2008 - 01.2008
Loan Officer Assistant - JAMAICA NATIONAL BUILDING SOCIETY
01.2007 - 01.2007
Auxiliary Staff Assistant - MONTEGO BAY COMMUNITY COLLEGE
01.2006 - 01.2007
Care Specialist - VISTA PRINT
2017 - 12.2017
International University Of The Caribbean - Bachelor of Arts, Psychology
Sam Sharpe Teachers’ College - Diploma , Guidance Counselling
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