ISHANDA THOMAS
Kingston 8
Summary
Professional with strong background in customer Service, Sales and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
9
9
years of professional experience
Work History
Food and Beverage/Lifeguard dispatcher
Big Kahuna’s Water Park
05.2022 - 09.2024
Styles Representative
Target
05.2022 - 09.2024
Customer service Representative
McDonalds’
05.2022 - 09.2022
Credit Consultant
Rent to own services
10.2021 - 04.2022
Customer Service Representative
Scoops Unlimited
01.2018 - 02.2022
Music
Edna Manley College
08.2018 - 08.2018
Road safety unit (R.S.U)
Ministry of Transport and Mining
07.2018 - 07.2018
Procurement
Ministry of Transport and Mining
07.2017 - 08.2017
Accounts
Andrews Memorial Hospital
08.2016 - 09.2016
Utility
Ministry of Transport and Mining
07.2016 - 08.2016
Produce
Mega mart
07.2015 - 08.2016
Education
Bachelors Degree - Business Administrations
University of The Commonwealth Caribbean
Caribbean Advanced Proficiency Examination (CAPE) -
Mona High School
01.2016
Caribbean Secondary Examination Council -
Mona High School
01.2015
Skills
- Sales Expert
- Strong communicator
- Effective problem-solver
- Leadership qualities
- Retail and fashion
- Customer service
- Client relations
- Computer proficiency
- Active listening
- Critical thinking
- Data entry
Extra-Curricular Activities
Book Club Mathematics Club Playing net ball
References
Stacy-Ann, Shaw, Sixth Form Coordinator, 876-370-2364, Mona High School, Teacher
Hobbies and Interests
Reading and helping others
Timeline
Food and Beverage/Lifeguard dispatcher
Big Kahuna’s Water Park
05.2022 - 09.2024
Styles Representative
Target
05.2022 - 09.2024
Customer service Representative
McDonalds’
05.2022 - 09.2022
Credit Consultant
Rent to own services
10.2021 - 04.2022
Music
Edna Manley College
08.2018 - 08.2018
Road safety unit (R.S.U)
Ministry of Transport and Mining
07.2018 - 07.2018
Customer Service Representative
Scoops Unlimited
01.2018 - 02.2022
Procurement
Ministry of Transport and Mining
07.2017 - 08.2017
Accounts
Andrews Memorial Hospital
08.2016 - 09.2016
Utility
Ministry of Transport and Mining
07.2016 - 08.2016
Produce
Mega mart
07.2015 - 08.2016
Bachelors Degree - Business Administrations
University of The Commonwealth Caribbean
Caribbean Advanced Proficiency Examination (CAPE) -
Mona High School
Caribbean Secondary Examination Council -
Mona High School
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