Ishamar Noble
Montego Bay,Saint James
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities.
Overview
2
2
years of professional experience
2018
2018
years of post-secondary education
Work History
Customer Service Representative
Tele-performance
Montego Bay, Saint James
10.2020 - 09.2022
- Documented customer interactions in the CRM system accurately.
- Assisted customers with inquiries and resolved issues promptly.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Education
Little London High
Savanna La Mar, Westmoreland Skills
- Customer service
Timeline
Customer Service Representative
Tele-performance
10.2020 - 09.2022
Little London High