Ineeka Anderson
Credit & Customer Relations Specialist
anderson
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
12
12
years of professional experience
2
2
years of post-secondary education
Work History
Credit Relations Officer
COK Sodality Co-Operative Credit Union Limited
Portmore
03.2019 - Current
- Manage the customer relations for loans from interview to disbursement as well as conducting the initial processing of each application
- Use due diligence and relevant credit assessment techniques in vetting members’ capacity to afford loans
- Actively promote the sale of COK’s loan products through various channels including social platforms, in branch interviews, telephone calls and site visits resulting in a 30% increase in loan traffic to the branch network
Member Services Officer
COK Sodality Co-Operative Credit Union Limited
Kingston
01.2011 - 03.2019
- Data Filing and Records maintenance
- Target based sales of savings and Insurance products - Consistently surpassed in excess of 40% on an annual basis
- Conducting official correspondence with other branches/locations and members both internally and externally
- Compiling official reports of the branch’s performance monthly
- Liase with members and assist with queries regarding accounts
Education
Bachelor of Science - Business Administration
University of Technology
Kingston, JM 05.2015 - 05.2017
Skills
Strategic Marketing
undefinedAchievements
Employee of the Year (2021) | Torch Bearer Award (Branch Network) (2021) | Loan Disbursement Award: CEO Month (2nd Place) (11/2020) | Loan Referral Award: CEO Month (1st Place) (11/2019)
Timeline
Credit Relations Officer
COK Sodality Co-Operative Credit Union Limited
03.2019 - Current
Bachelor of Science - Business Administration
University of Technology
05.2015 - 05.2017
Member Services Officer
COK Sodality Co-Operative Credit Union Limited
01.2011 - 03.2019
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