Heidi Campbell
Mandeville, Manchester
Summary
My name is Heidi Campbell, a highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. I am adept at working effectively unsupervised and can quickly master new skills.
Overview
6
6
years of professional experience
Work History
Records Clerk
Ministry of Labour
Mandeville, Manchester
12.2021 - Current
- Scanned and uploaded documents into the database in accordance with established procedures.
- Responded promptly to inquiries about records management processes.
- Handled customer inquiries and complaints in a professional manner.
- Provided expertise on product knowledge, services, policies and procedures to customers.
Customer Service Representative
Sutherland
Mandeville, Manchester
01.2019 - 02.2021
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Education
High School Diploma -
Bishop Gibson High
Mandeville, Manchester07-2018
Bachelor of Arts - Digital Communications And Multimedia
University of Technology
Kingston, JamaicaSkills
- Type Speed 40/wpm
- Excel Office 365
- Phone answering
- Computer operations
- Teamwork and Collaboration
- Interpersonal Skills
- Remote Collaboration (Google Meet, Zoom, Microsoft Teams)
- Customer Relationship Management (CRM)
- Active Listening
Timeline
Records Clerk
Ministry of Labour
12.2021 - Current
Customer Service Representative
Sutherland
01.2019 - 02.2021
High School Diploma -
Bishop Gibson High
Bachelor of Arts - Digital Communications And Multimedia
University of Technology
Similar Profiles
Jane DoeJane Doe
OJT at Scarborough R.C Primary at Ministry of LabourOJT at Scarborough R.C Primary at Ministry of Labour
Thomas AntereaThomas Anterea
Nursing Lecturer at Ministry of LabourNursing Lecturer at Ministry of Labour
Onika SanchezOnika Sanchez
Teacher's Aide at Ministry of LabourTeacher's Aide at Ministry of Labour