Hannah-lee Harris
Bog Walk,St. Catherine
Summary
Results-driven Marketer experienced in campaign execution, event promotion, and digital engagement strategies. Expertise in content development and branding enhances audience reach and participation. Capable of analyzing feedback and preparing reports to support initiatives that elevate awareness and community engagement.
Overview
5
5
years of professional experience
Work History
Sales and Marketing Officer
Return on Investment Consulting
Kingston
05.2025 - 10.2025
- Assisted in planning and executing a corporate event that exceeded attendance expectations, attracting over 100 industry leaders.
- Supported digital promotion efforts, resulting in increased social media engagement and online interactions during campaign.
- Developed branded marketing materials including banners, graphics, and promotional content to ensure message consistency.
- Contributed to post-event performance reporting and analysis, identifying key insights to evaluate campaign effectiveness.
Administrative Assistant (Part Time)
The University of the West Indies-FSS
Kingston
01.2024 - 04.2024
- Coordinated internal communications and supported departmental initiatives.
- Ensured accurate data entry and organized filing systems for operational efficiency.
- Maintained confidential records in accordance with institutional data protection standards.
Customer Service Representative
Advantage Communications
Kingston
02.2021 - 08.2022
- Handled high-volume customer interactions across phone, email, and chat to ensure timely and effective resolution.
- Addressed customer concerns through structured problem-solving techniques, leading to higher satisfaction rates.
- Identified recurring feedback trends and escalated insights to supervisors to inform service improvements.
Education
Bachelor of Science - Marketing
The University of The West Indies Mona
Mona Road, Kingston 11-2014
Skills
Core Competencies
- Communication Skills
- Teamwork
- Creativity
- Time management
- Attention to Detail
Technical Competencies
- Social Media Management
- Content Creation
- Branding & Promotional Materials Development
- Analytics & Engagement Tracking
- Microsoft Office Suite Canva
Timeline
Sales and Marketing Officer
Return on Investment Consulting
05.2025 - 10.2025
Administrative Assistant (Part Time)
The University of the West Indies-FSS
01.2024 - 04.2024
Customer Service Representative
Advantage Communications
02.2021 - 08.2022
Bachelor of Science - Marketing
The University of The West Indies Mona