GIOVANNI URQUHART
Results-driven business development professional with over four years of cross-functional experience in B2B sales, marketing, and administrative operations. Proven ability to generate in excess of JMD $150 million in revenue through strategic client acquisition and account management. Successfully onboarded and managed high-value clients including the Jamaica Tourist Board, Dolla Financial Services, the Ministry of Health, and InterContinental Hotels (Dominica). Experienced in delivering complex infrastructure and software solutions while fostering strong stakeholder relationships that drive sustainable organizational growth.
Work History
Inside Sales Executive (B2B)
3 Years 9 Months- Achieved over JMD $150 million in revenue from sales of ICT equipment, software licenses, managed print services, and professional services.
- Implemented CRM system for better customer tracking, leading to improved follow-up processes and higher conversion rates.
- Revitalized several inactive client accounts and enhanced client retention using Customer Relationship Management strategies.
- Developed targeted sales strategies to increase market penetration and revenue growth.
- Collaborated with cross-functional teams to streamline sales processes and improve efficiency.
Administrative Assistant - Legal Unit
1 Year 2 Months- Organized and maintained accurate records of vital statistics and departmental documents.
- Coordinated scheduling and logistics for departmental meetings and public events.
- Developed and implemented efficient filing systems to streamline document retrieval.
Marketing & Business Relations Officer
1 Year 9 Months- Coordinated vehicle recovery operations, ensuring timely and safe towing services.
- Managed repair shop workflow, optimizing service delivery and customer satisfaction.
Education
B.Sc. - Economics & International Relations
Skills
Additional Information
D'mitri Dawkins (Director of Sales & Commercial)
Management Control Systems Limited
876-298-5210
Tameika Estick (Human Resources Manager)
National Compliance & Regulatory Authority
876-398-7232