Georgianna Parkin
Conyers
Summary
SHRM-CP certified 7/2023. Passionate, results-oriented Human Resource Professional with over 7 years experience in performance management, talent acquisition, on boarding, employee relations, diversity, equity and inclusion. Strategic HR partner skilled in executing best practices to align the objectives of the organization while maximizing employee potential. Proven ability to build trust develop highly effective teams and partner with business unit.
Overview
16
16
years of professional experience
1
1
Certification
1
1
Language
Work History
Operations Manager & HR Coordinator
Bravo Logistics LLC
01.2019 - Current
- Spearheaded a comprehensive skills assessment program for the recruitment team; accelerated a 90% accuracy rate in candidate evaluation, reducing the cost of bad hires by 40%
- Collaborated with dispatchers, drivers and brokers to identify communication gaps and develop a comprehensive communication plan; strengthened overall communication efficiency by 50%
- Designed and led a mandatory DOT training program for new drivers that included 10+ hours of interactive training and practical assessments; decreased safety violations by 30% and alleviated driver retention by 20%
- Optimized financial management by introducing new processes and controls to track revenue, expenses, and cash flow; shorten the time to generate financial statements by 40% and increased accountability
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Passionate about learning and committed to continual improvement.
- Conducted market research on industry trends and best practices, ensuring company''s compensation structure remained competitive.
Senior Operation Manager & Collector of Taxes
Tax Administration of Jamaica, Westmoreland
06.2013 - 03.2018
- Recommended training programs for mid-level managers on effective communication, time management, and conflict resolution; led to a 25% increase in employee satisfaction and a 20% reduction in absenteeism
- Fostered cross-functional relationships to connect managers and employees and improve overall efficiencies
- Raised team productivity by 40% by implementing a new performance management system that compasses weekly one-on-one meetings, goal setting, and regular feedback sessions
- Spearheaded the implementation of an innovative recruitment strategy that resulted in a 70% increase in qualified applicants, reducing the time to fill open positions by 40%
- Instituted a 360-evaluation process that pinpointed top-performing staff, resulting in a 35% productivity increase and 20% reduction in turnover rate
- Initiated a workplace culture transformation program, which targeted interventions, leadership coaching and employee feedback sessions; this diminishes employee turnover rate by 20% and increased engagement by 30%.
Manager of Accounts and collections
Tax Administration of Jamaica
07.2008 - 06.2013
- Enhanced efficiency in maintaining 95% accuracy of taxpayers’ accounts, which aids Management in making realistic decisions and accurate projections
- Attained 95% accuracy in taxpayer accounts by automating manual data entry processes, reducing human error and increasing audit compliance: improved decision-making and forecasting accuracy by 25%.
Education
Advance Degree - Human Resources Management
Management Institute of National Development
Kingston, JamaicaBachelor of Science - Business Administration And Management
Northern Caribbean University
Mandeville, KingstonAssociate of Science - Business Administration
Northern Caribbean University
Mandeville, JamaicaSkills
- Technical Skills:
- Employee Engagement
- Cultural sensitivity Performance Problem
- Employee Relations, Succession Planning
- QuickBooks, Bookkeeping, Budgeting
- Performance Management
- Conflict Resolution
- Team Leadership
- Leadership
- Communication
- Interpersonal
- Conflict Resolution
Certification
- SHRM Certification July 2023
- Leadership Development
- Performance Problem solving
- Conflict Resolution
- Stress Management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Your time is limited, so don’t waste it living someone else’s life.
Steve Jobs
Timeline
Operations Manager & HR Coordinator
Bravo Logistics LLC
01.2019 - Current
Senior Operation Manager & Collector of Taxes
Tax Administration of Jamaica, Westmoreland
06.2013 - 03.2018
Manager of Accounts and collections
Tax Administration of Jamaica
07.2008 - 06.2013
Advance Degree - Human Resources Management
Management Institute of National Development
Bachelor of Science - Business Administration And Management
Northern Caribbean University
Associate of Science - Business Administration
Northern Caribbean University
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