GEORGIA A FORD
Savannah, Hayes
Summary
Highly ambitious and resourceful individual looking to gain knowledge and garner a better understanding of the changing work place environment. Result oriented with the ability to manage conflicts and resolve crises in the workplace in an ethical but fair fashion. Ability to negotiate honestly through effective communication in English both orally and in writing. Intermediate level of skill using most Microsoft and POS computer programs. Ability to meet deadlines working independently or in groups through years of enhanced multitasking and organizational skills. Strong attention to detail with the ability to plan and prioritize present and coordinate projects at various levels.
Overview
2
2
years of professional experience
Work History
Housekeeper
The Sydney
07.2022 - 10.2022
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Rotated linens in storerooms and replenished when supplies ran low.
- Sorted, laundered and put away various laundry items.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Housekeeper
The Sydney
07.2021 - 10.2021
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Rotated linens in storerooms and replenished when supplies ran low.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Sorted, laundered and put away various laundry items.
Housekeeper
Enchantment Resort
07.2019 - 11.2019
- Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Washed and put away kitchen dishes, utensils and glassware.
- Returned emptied garbage receptacles to proper locations.
- Completed special housekeeping actions such as turning mattresses on set schedule.
- Adhered to professional house cleaning checklist.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Engaged with guests on room requirements and amenities to promote overall satisfaction.
Housekeeper
By The Sea Resort
04.2018 - 10.2018
- Restocked room supplies such as facial tissues for personal touch with every job.
- Disposed of trash and recyclables each day to avoid waste buildup.
Customer service representative
Xerox
04.2016 - 08.2016
- Processed customer service orders promptly to increase customer satisfaction.
- Updated account information to maintain customer records.
- Created and maintained detailed database to develop promotional sales.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
Skin care and - undefined
D’marie Institute
Certificate -
Excelsior Community College
06.2017
Secondary School Diploma -
Garvey Maceo High School
Vernamfield, Clarendon Jamaica 06.2008
Skills
- Guest Amenity Replenishment
- Exceptional Time Management
- Guest Satisfaction
- Housekeeping
- Team Oriented
- Detail-Oriented
Additional Information
- ALL REFERENCES AVAILABLE UPON REQUEST
Timeline
Housekeeper
The Sydney
07.2022 - 10.2022
Housekeeper
The Sydney
07.2021 - 10.2021
Housekeeper
Enchantment Resort
07.2019 - 11.2019
Housekeeper
By The Sea Resort
04.2018 - 10.2018
Customer service representative
Xerox
04.2016 - 08.2016
Skin care and - undefined
D’marie Institute
Certificate -
Excelsior Community College
Secondary School Diploma -
Garvey Maceo High School
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