Georgia Henry
19 Miles Sandy Bay Clarendon,JM
Summary
Accomplished professional offering great communication and customer service skills. Reliable and dedicated when working alone or as part of team.
Overview
24
24
years of professional experience
2003
2003
years of post-secondary education
Work History
Registration Clerk
Electoral Commission of Jamaica
Clarendon Southwestern, Clarendon
03.2001 - Current
- Processed voter registrations using electronic data management systems.
- Verified applicant information against official documentation and databases.
- Assisted in organizing and conducting voter education sessions.
- Maintained accurate records of registered voters and updates to the database.
- Supported election events by preparing materials and assisting at registration booths.
Operations Manager / Dispatcher
Effortless Vacations & Destinations Management Company
Falmouth, , Trelawny
06.2023 - 02.2025
- Managed daily operations of vacation rental properties and customer inquiries.
- Coordinated schedules for cleaning and maintenance teams to ensure timely service.
- Implemented operational procedures to enhance guest experiences and satisfaction.
- Trained new staff on company policies, safety protocols, and operational workflows.
- Collaborated with marketing team to develop promotional materials for properties.
- Monitored property performance through guest feedback and operational reports.
- Assisted in budget preparation and tracking of expenses related to property management.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Administrative Assistant
Gravel Hill Primary School
Gravel Hill District, Gravel Hill P. A, Clarendon
09.2015 - 01.2023
- Managed daily office operations and maintained organized filing systems.
- Coordinated schedules for staff meetings and parent-teacher conferences.
- Assisted in preparing educational materials and resources for teachers.
- Responded to inquiries from parents, students, and staff professionally.
- Maintained inventory of office supplies and ordered replacements as needed.
- Supported school events by organizing logistics and volunteer coordination.
- Utilized school management software for scheduling and record-keeping tasks.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Entered data into spreadsheets using Microsoft Excel or other similar programs.
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Handled confidential documents in an organized fashion according to established protocol.
- Maintained office supplies inventory by checking stock to determine inventory level.
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
Education
Certified Data Clerk - Data Entry
Ebony Park Heart Trust NTA
Ebony Park, Clarendon 09.2000 - 10.2002
Clarendon College
Chapelton , ClarendonSkills
- Voter registration
- Data verification
- Electronic data management
- Record keeping
- Customer inquiries
- Time management
- Team collaboration
- Verification and eligibility
- Experience with [software]
References
References available upon request.
Timeline
Operations Manager / Dispatcher
Effortless Vacations & Destinations Management Company
06.2023 - 02.2025
Administrative Assistant
Gravel Hill Primary School
09.2015 - 01.2023
Registration Clerk
Electoral Commission of Jamaica
03.2001 - Current
Certified Data Clerk - Data Entry
Ebony Park Heart Trust NTA
09.2000 - 10.2002
Clarendon College