Pure and Applied Sciences
I am an experienced Retention Sales Specialist with over 8 years in the BPO Call Center industry supporting various clients, campaigns, and projects ranging from inbound customer service, outbound customer service, telemarketing/ tele-sales, advertising sales, direct sales, retention sales, outbound loan sales, healthcare insurance, and technical support (telco). I've worked at all levels, namely, tier 1 agent support, tier 2 supervisor/ escalations, and tier 3 team lead/ team manager on all types of voice, chat, and back office accounts.
