- Microsoft Office Suite
I am a reliable, energetic, resourceful, proactive, business-focused professional with over 14 years experience in assisting local, regional and international businesses successfully represent their brand offerings to the right audience to influence and help convert them to customers.
I have the proven ability to increase efficiency through processes , workflows and through support and training. I am an expert in client services, account management, data analysis , visual communication, digital technology and advertising on multiple platforms.
• Assist the manager to help to maintain business continuity by organizing the preparation and presentation of documentations including processes of rules for operating.
• Effectively communicate with clients and the sales team to educate, provide guidance and help align customer expectations to Yello's products to ensure
that the objectives set are attainable.
• Organized workflows, provided training and guidance to ensure that team members understand and efficiently perform their duties to maintain Yello's standards.
• Worked closely with internal customers, vendors and Yello's clients to ensure the accurate delivery of Google advertising solutions purchased by our clients.
• Research and communicate with clients to gain a full understanding of their business in order to effectively represent their brands and offering to potential customers.
• Maintain current knowledge skills and certifications in Google Advertising.