Gabrielle Notice
Summary
Highly skilled Administrative Professional with over 7 years of experience in staffing and organizational support. Proven ability to enhance operational efficiency and customer satisfaction through effective communication and organizational skills. Adept at managing rental pricing strategies and office productivity tools to drive independent results.
Overview
5
5
years of professional experience
3
3
Certification
5
5
years of post-secondary education
Work History
Rental Sales Agent
Bargain-Rent-A-Car
Kingston, Jamaica
03.2024 - 08.2024
- Generated, modified, and closed rental contracts; managed reservations, cancellations, and customer issues to ensure smooth transactions.
- Oversaw rental process, managing customer inquiries and contract management to ensure seamless transactions.
- Streamlined operations, enhancing customer satisfaction and fostering repeat business.
Virtual Customer Service Associate
Tortuga
Miami, Florida
04.2023 - 01.2024
- Educated customers on Tortuga's products and online services, increasing their confidence in usage.
- Addressed customer complaints swiftly to ensure satisfaction
- Managed customer feedback to refine service and product offerings, enhancing customer satisfaction.
- Documented detailed notes for each interaction to ensure accuracy in future communications and support consistency.
Executive Assistant
Less Clinic
Kingston, Jamaica
05.2021 - 06.2023
- Streamlined calendars, scheduled meetings, arranged travel, and coordinated documentation for executive reports and presentations to enhance organizational effectiveness.
- Saved executives 3 hours per week, enhanced stakeholder communication, and improved operational efficiency across the organization.
- Coordinated executive schedules and facilitated professional communication with internal and external stakeholders to support seamless operations.
Education
Bachelor of Science - Banking and Finance
University of The West Indies, Mona Campus
Jamaica 08.2025 - Current
Associate Degree - General Studies
The Queen's School
Jamaica06.2015
High School Diploma -
The Queen's School
Jamaica 09.2008 - 06.2013
Skills
- Customer relationship management
- Administrative support
- Conflict resolution
- Effective communication
- Calendar management
- Travel planning and coordination
Activities
- Literature
- Environmental conservation
- Exhibiting all forms of Art
- Swimming
- Travel
Languages
English
Native
Native
French
Elementary (A2)
A2
Certification
LinkedIn - Six Sigma: Black Belt
EF SET Certificate: C2 Proficiency
Wing Assistant Academy- Virtual Assistant
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Bachelor of Science - Banking and Finance
University of The West Indies, Mona Campus
08.2025 - Current
Rental Sales Agent
Bargain-Rent-A-Car
03.2024 - 08.2024
Virtual Customer Service Associate
Tortuga
04.2023 - 01.2024
Executive Assistant
Less Clinic
05.2021 - 06.2023
High School Diploma -
The Queen's School
09.2008 - 06.2013
Associate Degree - General Studies
The Queen's School