Gabrielle Aratram
Kingston,19
Summary
Accomplished small business owner with extensive experience driving productivity and efficiency. Demonstrates expertise in strategic planning, financial management, and team leadership. Proven track record in enhancing communication, problem-solving, and adaptability to foster sustainable business growth. Aiming to leverage skills to scale operations and maximize profitability.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Owner
Sweetiepie Pastries
01.2019 - Current
- Developed strategic plans to increase profitability and efficiency.
- Identified new opportunities for growth, expansion, and diversification.
- Created marketing campaigns to attract new customers.
- Oversaw budgeting and financial management.
- Maintained relationships with existing clients by providing superior customer service.
- Researched potential partners in order to expand services offered.
- Organized events such as trade shows and conferences.
Team Leader
MoDa Market Series
01.2021 - Current
- Developed strategies for problem solving and conflict resolution among team members.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Maintained a positive work environment that promoted collaboration between team members.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
Jewelry Maker/ Assistant
The Original Arm Candy
01.2017 - Current
- Assisted customers with selecting jewelry pieces to match their style and budget.
- Maintained inventory records of materials and supplies needed for production processes.
- Repaired damaged or broken jewelry items by replacing missing parts or resetting stones.
- Strung beads or gemstones onto necklaces, bracelets and earrings using specialized pliers.
Receptionist/Administrative Assistant
Smart Property Services/ Smart Solutions Limited
10.2022 - 11.2023
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Processed customer payments according to company policies and procedures.
- Coordinated with vendors for repairs and maintenance of office equipment such as printers or computers.
- Maintained an organized filing system of confidential client information in accordance with company policy.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Answered and directed incoming calls using multi-line telephone system.
PR Team
Richie Spice
06.2017 - 12.2018
- Developed and implemented successful social media campaigns to support company objectives.
- Created engaging content for multiple social media platforms, such as Twitter, Instagram, Facebook, and LinkedIn.
- Managed the daily operations of all assigned social media accounts.
- Assisted in developing strategies for increasing followership and engagement rates.
Education
High School - Cape Unit 2: Biology, Chemistry, Caribbean Studies, Unit 1 Geography, Communication Studies, Geography
Immaculate Conception High School
06-2016
High School - Mathematics, English Language, Literature, Information Technology, Geography, Chemistry, Biology, Spanish
Immaculate Conception High School
06-2014
Skills
- Proficient in Microsoft Office
- Rapid Learner
- Dynamic Organizer
- Problem solving
- Detail-Oriented Approach
- Strategic Decision-Making
- Interpersonal Conflict Management
- Resilient
- Effective Team Participation
- Effective Communication
- Effective Multi-Tasking
Extracurricular Activities
University Marketing Association, Interact Club, Tourism Action Club, Tutoring Club, Sign Language, Key Club, Synchronized Swimming, Badminton, Tennis
Volunteer Experience
- Rise to Education: Summer School, 06/01/17, 08/31/17
- Sagicor Sigma, 01/01/17, 12/31/19
- Rise to Education, 01/01/15, 12/31/16
- Glo’s Adult Care Centre, 01/01/14, 12/31/14
- Shortwood Primary School, 01/01/14, 12/31/14
- Bethany Fellowship Daily Vacation Bible School, 01/01/13, 12/31/16
Certification
- Food Handler's Permit
- Lifeguard and First Aid Certified
Languages
English
First Language
Affiliations
- Swimming
- Baking and Cooking
- Photgraphy
- Salsa Dancing
References
References :
Khaleel Williams
Carlisa Enterprises
876-439-5387
khaleelwilliams@yahoo.com
Dr.Patrece Charles-King
The Phoenix Counselling Centre
876-868-3290
phoenixcounsel@gmail.com
Timeline
Receptionist/Administrative Assistant
Smart Property Services/ Smart Solutions Limited
10.2022 - 11.2023
Team Leader
MoDa Market Series
01.2021 - Current
Owner
Sweetiepie Pastries
01.2019 - Current
PR Team
Richie Spice
06.2017 - 12.2018
Jewelry Maker/ Assistant
The Original Arm Candy
01.2017 - Current
- Food Handler's Permit
- Lifeguard and First Aid Certified
High School - Cape Unit 2: Biology, Chemistry, Caribbean Studies, Unit 1 Geography, Communication Studies, Geography
Immaculate Conception High School
High School - Mathematics, English Language, Literature, Information Technology, Geography, Chemistry, Biology, Spanish
Immaculate Conception High School
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