Gabriel Mcnarrin
Oracabessa
Summary
5+ years in customer service through varies roles. I demonstrate analytical communication and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude, emphathy and compassion, Committed to continuously learn and grow to thrive in a new role.
Overview
6
6
years of professional experience
Work History
Florist
Kute and Kozy Decors
02.2024 - 03.2025
- Enhanced customer satisfaction by creating visually appealing and personalized floral arrangements.
- Resolved customer complaints with empathy and professionalism, maintaining positive store image.
Customer Service / Sales Agent
Humach Ltd
02.2023 - 11.2023
- Facilitated customer inquiries and provided accurate product information to enhance sales opportunities.
- Utilized CRM software to track customer interactions and improve follow-up processes.
- Maintained a high level of product knowledge, staying up-to-date on company offerings, promotions, and policies.
Customer Service Representative
Ibex Globals
07.2022 - 01.2023
- Educated customers on product features, ensuring informed purchasing decisions.
- Maintained up-to-date knowledge of company policies and procedures to assist customers effectively.
Salesclerk
Outa Town Wholesale & Supermarket
07.2019 - 05.2022
- Supervised different sections of store.
- Processed customer transactions efficiently using point-of-sale systems.
- Monitored stock levels and communicated shortages to management for timely replenishment.
- Assisted in organizing store displays for maximum visibility.
Education
Certificate - Mortuary Science
Ocho Rios College
Ocho Rios, Saint AnnCertificate -
Avi'j Beauty Salon & Spa
Mango Valley, Saint Mary05.2024
High School Diploma -
Oracabessa High School
St Mary06.2019
Skills
- Leadership
- Adaptability
- Ability to work under pressure
- Ability to multitask
- Customer service
- Problem-solving
- Time management
- Teamwork
- Problem-solving abilities
- Excellent communication
- Active listening
- Professionalism
Hobbies and Interests
- Flower Arrangements & Decorating
References
- Mrs. Sophia Bryan, Head of language department, Oracabessa High School, 1(876)456-4343
- Ms. Bernard, UWI, 1(876)627-0747
- Donovan Thomas, Acting Principal, Oracabessa High School, 1(876)424-6982
Additional Qualification
Caribbean Secondary Examination Council 7 CSEC Subjects (Including math & english)
Timeline
Florist
Kute and Kozy Decors
02.2024 - 03.2025
Customer Service / Sales Agent
Humach Ltd
02.2023 - 11.2023
Customer Service Representative
Ibex Globals
07.2022 - 01.2023
Salesclerk
Outa Town Wholesale & Supermarket
07.2019 - 05.2022
Certificate - Mortuary Science
Ocho Rios College
Certificate -
Avi'j Beauty Salon & Spa
High School Diploma -
Oracabessa High School
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