Gabrianna Thomas
Kingston
Summary
Creative and adaptable college student pursuing a degree in Graphics and Visual Communications, with diverse experience in customer service, food preparation, and retail. Proven ability to multitask, stay organized, and connect with people in fast-paced environments. Skilled in guest services, food safety, and cross-training, with a track record of delivering exceptional experiences at Perkins Restaurant & Bakery, Yummy Café, and MCMORES Pharmacy & Retail.
Overview
6
6
years of professional experience
Work History
Food and Beverage Attendant/Restaurant Hostess
Perkins Restaurant & Bakery
05.2025 - 09.2025
- Engaged with customers to address inquiries and provide exceptional service throughout their visit.
- Greeted and seated guests to provide friendly and welcoming experience.
- Adapted to various roles within the service team, ensuring smooth operations during peak hours.
- Developed familiarity with POS systems for order processing and payment transactions efficiently.
- Learned safety protocols for food handling and sanitation standards to ensure compliance.
Food and Beverage Attendant
Cedar Point Resort & Campground
05.2025 - 09.2025
- Delivered exceptional service even under high-pressure situations, maintaining the highest standards of professionalism.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Contributed to team success by cross-training in multiple roles, fostering a collaborative work environment.
Barista /Assistant to the Head Cashier
Yummy Cafe
10.2024 - 12.2024
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Adapted quickly to changing customer demands and menu offerings, ensuring satisfaction.
- Assisted in managing inventory levels, ensuring timely restocking of supplies.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Collaborated with team members to enhance workflow efficiency during peak hours.
Store Associate/ Pharmacy Clerk
MCMORES Pharmacy and Gift Centre
06.2019 - 08.2019
- Assisted customers with product inquiries and recommendations.
- Maintained cleanliness and organization of sales floor and stockroom.
- Operated point-of-sale system for efficient transaction processing.
- Stocked shelves with merchandise, ensuring accurate product placement.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
Education
Bachelor of Arts - Graphic Design
Edna Manley College of The Visual And Performing Arts
Kingston, Jamaica 11-2027
Skills
- Adaptability under pressure
- Guest services
- Cross-training capabilities
- Organizational skills
- Teamwork and collaboration
- Time management
- Multitasking Abilities
Timeline
Food and Beverage Attendant/Restaurant Hostess
Perkins Restaurant & Bakery
05.2025 - 09.2025
Food and Beverage Attendant
Cedar Point Resort & Campground
05.2025 - 09.2025
Barista /Assistant to the Head Cashier
Yummy Cafe
10.2024 - 12.2024
Store Associate/ Pharmacy Clerk
MCMORES Pharmacy and Gift Centre
06.2019 - 08.2019
Bachelor of Arts - Graphic Design
Edna Manley College of The Visual And Performing Arts
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