Supportive Computer Repair Technician with 4 years of experience. Extensive understanding of hardware and software installations and excellent customer service skills. Committed to cost-effective repairs and honest, transparent work.
Overview
7
7
years of professional experience
Work History
Junior IT System Administrator
Megamart Wholesale Club
08.2022 - Current
As a Junior IT Systems Administrator at MegaMart, my duties involved maintaining computer systems and peripherals throughout the premises, along with software installation and hardware repairs and upgrades to desktop and laptop systems
These include:
- Diagnosing and repairing problems with Desktops and Laptop Computers
- Configuring Routers, installing network switches, troubleshooting network issues, creating and repairing ethernet cables
- Connecting computer systems to folders on the network for data access and connecting devices to the network
- Maintaining Cash register tills (Windows-based systems) by doing a regular cleanup of unnecessary files, configuring hardware peripherals for full functionality, backup databases
- Reinstalling Operating Systems such as Windows and Software such as Microsoft Office, Configuration Tools, Antiviruses, etc.
Computer Repair Technician
Smartbox TSSR Ltd
01.2019 - 04.2022
As a Computer Repair Technician at Smartbox, my duties involved the assisting of customers with their presented needs such as photocopying, printing, scanning and assistance with their Microsoft Word documents, along with software and hardware repairs to desktop and laptop systems
These include:
- Diagnosing Problems with Desktops or Laptop Computers
- Replacing faulty or broken components (RAM Modules, Motherboards, Processors, Hard Drives, LCD Screens, Keyboards etc.)
- Configuring Routers, Servers with Clients such as NComputing Clients, Virtual Machines via Oracle Virtual Box
- Reinstalling Operating Systems such as Windows, Linux, MacOS and Software such as Microsoft Office, Point of Sales Softwares, Antiviruses, etc
Repair Technician
SPXX
05.2017 - 08.2018
As a repair technician, I would mainly do repairs to mobile devices such as LCD and touchpad replacement, water damage repair, microphone and speaker repair, along with doing repairs and upgrades of computer systems.
06.2018 - 07.2018
As an intern at Smartbox, my duties involved the assisting of customers with their presented needs such as photocopying, printing, scanning and assistance with their Microsoft word documents, along with assisting with repairs being done by the main technician.
Education
Associate of Science in Information Technology Course -
Knox Community College
01.2018
Holmwood Technical High School
01.2013
Skills
Technical Solution Development
Device Configuration
Performance Tuning
Hardware Troubleshooting
References
Mr. Llayron Bonner, Teacher, Knox Community College, 1-876-827-7583
Mrs. Donna Wright, Librarian, Christiana Branch Library, 1-876-423-7096
Timeline
Junior IT System Administrator
Megamart Wholesale Club
08.2022 - Current
Computer Repair Technician
Smartbox TSSR Ltd
01.2019 - 04.2022
06.2018 - 07.2018
Repair Technician
SPXX
05.2017 - 08.2018
Associate of Science in Information Technology Course -
Knox Community College
Holmwood Technical High School
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