Elijah B. Small

Diligent with solid background in customer service. Proven track record of efficiently resolving customer inquiries and maintaining high satisfaction rates. Demonstrated ability to leverage communication and problem-solving skills to enhance customer experience.

Bahamas Technical and Vocational Institute Student Citizenship Award

• Bahamas Technical and Vocational Institute January – May 2018 Librarian I acquired the job of a librarian at the student success lab of the campus as a student worker. There I was able to assist people with printing problems, provide help for Microsoft applications and. My supervisor was Mrs. Cara Gibson at BTVI student success lab.
• Touch control T.V. Technician (Fall semester Intern) February – March 2018 Worked at Touch Control ltd for my internship during the fall semester. At touch control, I helped with basic program for mostly 4k tv’s and installing home automation systems. Using remote programming software such as Lutron, and RTI.
• College of the Bahamas July – August 2016 Receptionist (Summer Intern) Worked as a receptionist at College of the Bahamas. Filing and updating the different staff members record sheets, filing out payment balances and delivering Invoices to the different workstations in and out of the office around the campus. My supervisor was Mrs. Ruth Brown at the physical plant department.
• South Beach Clinic July – August 2015 Receptionist (Summer Intern) When I did my work experience for my portfolio for grade eleven, I worked at south beach clinic for a while. There at South beach clinic I worked as an assistant to the clerks in the Office space. I retrieved and delivered documents, filed documents and medical reports, also typing.