DWIGHT O. BERNARD
Portmore
Summary
Competent [Desired Position] with strong background in identifying and capitalizing on business growth opportunities. Proven track record of successfully negotiating partnerships and expanding market presence. Demonstrated ability to lead cross-functional teams and develop strategic business plans.
Overview
15
15
years of professional experience
Work History
Sales and Business Development Manager
Ms. Joy Foods
01.2023 - Current
- Responsibility for improving sales and seeking new business
- Tasked with improving B2B customer sales
- Driving sales in the B2C customers and with special projects
Branch Manager
Unicomer Courts Ready Cash
01.2018 - 01.2023
- Managed the day-to-day operation of the branch
- Assess the risk of new and existing loan applications
- Reviewed loan applications for compliance
- Utilized Management Reports to assist in the recovery of delinquent customers
- Led the process of achieving all sales and performance targets
- Established community relations to meet strategic branch goals
- Coaching and monitoring the sales team to meet the KPIs, sales targets and improve customer experience
- Used Relationship building to solve client/customer problems and increase satisfaction
- Conducted annual performance reviews and managed staff and company records based on compliance and audit standards
- Maintained profitability of the branch by managing monthly costs and staying within the prescribed budget
Telebetting Supervisor/Marketing Officer
Caymanas Track Limited
01.2015 - 01.2016
- Grew revenue through the promotion of the Telephone and Application profiles of the Caymanas Track
- Utilized promotions, social media platforms, and telephone marketing to drive sales
- Contributed to increased sales from J$200,000 to $1.5 million per month for telephone sales
- Marketed Caymanas Track racing products and developed strategic business ideas to increase sales from J$3M to J$10M per month over 10 months
- Delivered expansion and growth in users from 70-200 on the voice platform and from 400-1500 on the Application platform in only 10 months
- Ensured compliance with wagering regulations
- Assisted in event planning and promotion
- Supervision of a complement of four staff members
Board Director
Micro Investments Development Agency (MIDA)
01.2012 - 01.2015
- Provided oversight during times of crisis, guiding the organization toward stability through decisive action.
- Implemented robust governance policies to enhance transparency and minimize risks within the organization.
- Monitored industry trends to ensure that the organization remained competitive in a rapidly changing market landscape.
- Evaluated financial reports thoroughly, making informed decisions on budget allocations and resource distribution.
Business Teacher
Institute of Academic Excellence (IAE)
01.2010 - 01.2013
- Taught Principles of Business, Management of Business, and Office Administration at CSEC and Cape Levels with very commendable pass rates
Education
BA - Law
University of London (UOL)
01.2021
BSc - Business Administration: Finance Major
Northern Caribbean University (NCU)
01.2011
Diploma - Computer Repairs and Maintenance
Vector Technology Institute
01.2001
Skills
- Management Skills
- Analytical and problem solving
- Policies & Procedures Reviews
- Report Writing
- Ability to Assess Risks
- Understanding of the financial markets
- Strategic Planning
- Team leadership
- Business development and planning
- Customer service
Boardappointment
Micro Investments Development Agency (MIDA), Board Director, 01/01/12, 12/31/15
Timeline
Sales and Business Development Manager
Ms. Joy Foods
01.2023 - Current
Branch Manager
Unicomer Courts Ready Cash
01.2018 - 01.2023
Telebetting Supervisor/Marketing Officer
Caymanas Track Limited
01.2015 - 01.2016
Board Director
Micro Investments Development Agency (MIDA)
01.2012 - 01.2015
Business Teacher
Institute of Academic Excellence (IAE)
01.2010 - 01.2013
BSc - Business Administration: Finance Major
Northern Caribbean University (NCU)
Diploma - Computer Repairs and Maintenance
Vector Technology Institute
BA - Law
University of London (UOL)
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