Motivated and detail-oriented HR and Administrative Management student with strong leadership experience and a proven ability to manage teams, coordinate projects, and uphold organizational standards. Demonstrated success in seminar leadership roles, performance evaluation, and policy compliance. Known for professionalism, emotional intelligence, and the ability to work collaboratively to achieve goals. Currently seeking opportunities to apply HR, administrative, and analytical skills in a dynamic organization while continuing to grow academically and professionally.
Work History
Prep Cook
49th State Brewing Company
Anchorage Alaska
Assisted in preparing ingredients for daily menu items, ensuring freshness and quality.
Executed recipes accurately, adhering to established cooking procedures and standards.
Coordinated with kitchen staff to prepare large quantities of food efficiently during peak hours.
Maintained equipment by performing routine checks and reporting any malfunctions to supervisors.
Service and Operation Assistant
Chicken Patio
Cleveland, Ohio
Assisted in maintaining organized records of customer interactions and transactions.
Facilitated scheduling of staff shifts to ensure adequate coverage during peak hours.
Coordinated supply orders to maintain inventory levels for smooth operations.
Conducted research on customer preferences to enhance service delivery.
Customer Service Representative
Roots 21 Kitchen and Lounge
Port Antonio, Jamaica
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Responded to customer requests for products, services, and company information.
Automotive Assistant
Rap Autos
Port Antonio, Jamaica
Contributed to a positive work environment through effective communication and teamwork with colleagues.
Enhanced customer satisfaction by providing exceptional service and addressing concerns promptly.
Reduced customer wait time for services by efficiently coordinating schedules between technicians, advisors, and clients.
Advanced dealership reputation through participation in community events and local marketing initiatives.
Education
Bachelor of Science - Business
University of Technology
Kingston, Jamaica
11-2026
High School Diploma -
Titchfield High School
Port Antonio, Jamaica
11-2021
Skills
Attention to detail
Cleaning and organization
Customer service
Teamwork and collaboration
Playing saxophone
My ability to play the saxophone is more than a musical talent, it reflects key professional skills that I bring to any work environment. Learning and mastering the saxophone required dedication, consistency, and the ability to focus intensely on complex tasks. Performing in front of audiences helped me develop confidence, composure, and strong emotional awareness.
Being a musician also strengthens my teamwork abilities, as successful performances often rely on coordination, active listening, and collaboration with others. Whether working independently or as part of a group, I apply the same discipline, creativity, and commitment to excellence that I use in music. My background in playing the saxophone shows employers that I am patient, adaptable, receptive to feedback, and able to perform under pressure, qualities that add value to any organization.