Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
References
Generic

Doreen Mitchell

MANDEVILLE

Summary

I am highly tolerant and dedicated

Professional educator in early childhood education. Skilled in creating engaging activities, fostering nurturing learning environment, and supporting individual student needs. Strong team collaborator, adaptable to changing classroom dynamics, and dedicated to achieving academic goals. Known for excellent communication skills, patience, and creativity in teaching methods.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Office Attendance

Heart Institute Of The Caribbean
09.2019 - 02.2024
  • Scheduling patient appointments
  • Performing ECGS, Holter Monitoring and Ambulatory blood monitoring
  • Collection of funds
  • Ordering and receiving stock
  • Enhanced office efficiency by maintaining a clean and organized work environment.
  • Completed data entry tasks efficiently, ensuring accuracy and confidentiality of information.
  • Managed incoming and outgoing mail, ensuring timely delivery and proper distribution of results.
  • Supported office staff in setting up equipment, and distributing materials as needed.
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Completed daily logs for management review.
  • Performed wide-ranging administrative, financial and service-related functions.

Assistant Teacher

Crayon College Developmental Learning Center
03.2018 - 09.2019

Supported student physical, mental, and social development using classroom games and activities.

  • Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
  • Monitored and reported student progress and development.
  • Established positive relationships with parents through effective communication, fostering parental involvement in their children's education.
  • Supported student with special needs, implementing strategies to facilitate his participation and learning.
  • Supervised recess, lunch and daily student intake and dismissal.
  • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.
  • Developed strong rapport with students by demonstrating genuine care for their well-being and academic success.

Aftercare Teacher

Mom’s Love Preschool
10.2017 - 11.2017
  • Perform daycare duties (Tidy, Monitor)
  • Provide interactive learning activities
  • Served meals and refreshments to 20 children.

Customer Service Representative

Fusion BPO
08.2017 - 09.2017
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Responded to customer requests for products, services, and company information.
  • Improved resolution time with effective problem-solving for customer complaints.
  • Contributed to sales growth by upselling products and services based on individual customer requirements.

Assistant Teacher

Step by Step Preschool
09.2015 - 07.2017
  • Supported student physical, mental, and social development using classroom games and activities.
  • Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
  • Monitored and reported student progress and development,
  • Established positive relationships with parents through effective communication, fostering parental involvement in their children's education.
  • Supervise and monitor children while in play areas.
  • Supervised recess, lunch and daily student intake and dismissal.

Assistant Teacher

Millennium Kids Early Childhood Developmental Learning Center
04.2014 - 05.2014
  • Perform daycare duties (Tidy, Feed, Monitor)
  • Provide interactive learning activities
  • Monitor and supervise children
  • Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Supervised recess, lunch and daily student intake and dismissal.
  • Ensured a safe and supportive learning environment by enforcing classroom rules and addressing behavioral issues promptly.

Merchandiser

Golden Dragon Wholesale Supermarket
08.2013 - 10.2013
  • Assist customers with purchases
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Improved overall store appearance by performing routine maintenance tasks such as cleaning shelves, updating signage, and reporting damaged fixtures for repair or replacement.

Education

Certificate - Human Resources Management

University of The Commonwealth Caribbean
Kingston
01.2019

Old Harbor Vocational Training Center
Old Harbor, 14
01.2015

Early Childhood Education

Royal Flat/Content Skills Training Center
Content Williamsfield
01.2014

High School Diploma -

Holmwood Technical High School
Christiana Manchester
01.2013

Skills

  • Filing
  • Telephone Etiquette
  • Internet browsing
  • Data Entry
  • Tennis
  • Adaptable
  • Basic computing
  • Team work
  • Monitoring the children
  • Classroom Management
  • Effective Communication
  • Flexible

Accomplishments

  • Managed inventory for office supplies for busy office.
  • Assisting with meeting with parents and guardians to discuss children's progress and to determine priorities and resource needs.
  • Supervised groups of up to 20 children 3- 6 years of age.

Certification

  • Certificate in Human Resource Management
  • Diploma in Early Childhood Education Level 3
  • Certificate in Early Childhood Education Level 1&2
  • English Language (2)
  • Social studies (2)
  • History (2)
  • Geography (3)
  • Mathematics (3)

Timeline

Office Attendance

Heart Institute Of The Caribbean
09.2019 - 02.2024

Assistant Teacher

Crayon College Developmental Learning Center
03.2018 - 09.2019

Aftercare Teacher

Mom’s Love Preschool
10.2017 - 11.2017

Customer Service Representative

Fusion BPO
08.2017 - 09.2017

Assistant Teacher

Step by Step Preschool
09.2015 - 07.2017

Assistant Teacher

Millennium Kids Early Childhood Developmental Learning Center
04.2014 - 05.2014

Merchandiser

Golden Dragon Wholesale Supermarket
08.2013 - 10.2013

Certificate - Human Resources Management

University of The Commonwealth Caribbean

Old Harbor Vocational Training Center

Early Childhood Education

Royal Flat/Content Skills Training Center

High School Diploma -

Holmwood Technical High School

References

References available upon request.
Doreen Mitchell