Dontae Miller
Wakefield ,Trelawny
Summary
Dynamic and results-driven professional with a proven track record in customer service and sales. Skilled in building strong client relationships and enhancing customer loyalty, I effectively boosted sales through targeted engagement and follow-up communications. Adept at managing sensitive information while maintaining confidentiality and professionalism.
Overview
2026
2026
years of professional experience
Work History
Salesperson
Aleasia Hodge
02.2024 - Current
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Expanded customer base through targeted prospecting and networking efforts.
- Enhanced product knowledge by attending training sessions and staying current with industry trends.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Informed customers of promotions to increase sales productivity and volume.
- Negotiated prices, terms of sales and service agreements.
Secretary
Elaine Lyle
10.2019 - 03.2023
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Scheduled appointments and conducted follow-up calls to clients.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Promoted a positive image of the organization through clear communication both internally with colleagues and externally with clients.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Oversaw inventory of office supplies, ensuring availability and cost-efficiency.
Secretary
Mark Campbell
2017 - 2019
- Maintained confidentiality while managing personnel files and financial data.
- Greeted callers enthusiastically via multi-line phone system to enhance first impressions.
- Prepared accurate professional correspondence, including memos, letters, and emails.
- Managed daily report documents, memos, and invoices to ensure organized operations.
Education
High School Diploma -
Muschette High School
Wakefield Trelawny 06.2010
Skills
- Customer service
- Customer relationship building
- Sales process
- Complaint handling
- Follow-up communications
- Time management
Timeline
Salesperson
Aleasia Hodge
02.2024 - Current
Secretary
Elaine Lyle
10.2019 - 03.2023
Secretary
Mark Campbell
2017 - 2019
High School Diploma -
Muschette High School
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