Dontae Douglas
Greater Portmore
Summary
Dynamic and dedicated professional with extensive experience at Bulbie Restaurant, excelling in customer service and cash handling. Proven ability to foster positive relationships, enhance customer satisfaction, and resolve issues efficiently. Recognized for strong work ethic and integrity, consistently contributing to a welcoming and organized environment that encourages repeat business.
Overview
4
4
years of professional experience
Work History
Cashier/Server/Unloader
Bulbie Restaurant
07.2022 - Current
- Maintained cleanliness and organization of checkout area to enhance customer experience.
- Assisted customers with inquiries, providing product information and recommendations.
- Resolved customer issues promptly, fostering positive relationships and repeat business.
- Learned menu items thoroughly to assist in upselling and enhancing customer satisfaction.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Education
4 CXC Subjects -
Kingston College
Kingston Skills
Customer service
Customer assistance
Work ethic and integrity
Patience and empathy
Cash handling
Order packaging
Timeline
Cashier/Server/Unloader
Bulbie Restaurant
07.2022 - Current
4 CXC Subjects -
Kingston College