DIEGO D. WONG
1 Cheetwood Avenue, Kingston
Summary
Seeking a challenging career opportunity to leverage extensive training and skills for a meaningful impact on organizational success. Committed to utilizing expertise to contribute significantly and effectively to company goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Business Development Officer
British Caribbean Insurance Company (BCIC)
02.2022 - Current
- Develop and sustain solid relationships with company stakeholders and customers
- Analyse customer feedback data to determine whether customers are satisfied with company products and services
- Conduct market research to identify new business opportunities
- Provide insight into product development and competitive positioning
- Collaborate with company executives to determine the most viable, cost-effective approach to pursue new business opportunities
Project Officer
Marathon Insurance Brokers Limited (MIB)
12.2020 - 01.2022
- Coordinating project activities
- Supporting senior team members with administrative functions
- Facilitating project communications
- Drafting project reports and presentations
- Interact with original developers to develop detailed technical understanding of conceptual structure
Insurance Broker/Account Handler (Assistant Team Leader)
Marathon Insurance Brokers Limited (MIB)
02.2020 - 11.2020
- Underwrote insurance policies (Motor)
- Help resolve any issues or conflicts
- Delegate tasks and set deadlines
- Assist with training development
- Monitor team performance
Customer Service Representative
Kingston Logistics Centre Limited (KLC)
11.2018 - 04.2019
- Validated bill of lading for customers' collection of shipments
- Checked and confirmed order status on pick-up and deliveries
- Analysed freight bills for customer specific required information
- Data filing
- Conducted freight forwarding functions such as issuing delivery orders and issuing arrival notice
Jamaica Customs Agent
Universal Freight Handlers Limited (Internship)
10.2015 - 05.2016
- Worked within the logistics department - carriage inwards/outwards
- Administrative support - manifest area
Education
Bachelor of Science - International Shipping
Caribbean Maritime University (CMU)
01.2018
Skills
- Customer service
- Active Listener
- Flexible
- Critical Thinking
- Adept multi-tasker
- Team building
- Information Technology Skills
- Good Interpersonal and Communication Skills
References
- Mr. Garfield Coke, Chief Executive Officer, Exodus Insurance Broker Limited, 10 Collins Green Avenue, Kingston, Jamaica, W.I, 1(876) 887-9174
- Ms. Beverly Clarke, Head of Broker Sales, British Caribbean Insurance Company, 36 Duke Street, Kingston, Jamaica, W.I, 1(876) 427-1794
Certification
College of Insurance & Professional Studies(CIPS):
Motor Insurance
Property Insurance
Liability Insurance
Accident/Sickness Insurance
Timeline
Business Development Officer
British Caribbean Insurance Company (BCIC)
02.2022 - Current
Project Officer
Marathon Insurance Brokers Limited (MIB)
12.2020 - 01.2022
Insurance Broker/Account Handler (Assistant Team Leader)
Marathon Insurance Brokers Limited (MIB)
02.2020 - 11.2020
Customer Service Representative
Kingston Logistics Centre Limited (KLC)
11.2018 - 04.2019
Jamaica Customs Agent
Universal Freight Handlers Limited (Internship)
10.2015 - 05.2016
College of Insurance & Professional Studies(CIPS):
Motor Insurance
Property Insurance
Liability Insurance
Accident/Sickness Insurance
Bachelor of Science - International Shipping
Caribbean Maritime University (CMU)
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