Dervine Johnson
Summary
To maintain and improve services provided and promote positive growth of the company in a professional manner, not excluding the personal development of peers and self.
Overview
10
10
years of professional experience
Work History
Waitress/ Banquet Server
Royalton White Sand & Blue Waters
01.2019 - Current
- Greet and escort customers to appropriate tables.
- Present the menu and provide detailed information when asked. Inform customers about the day’s specials and offer menu recommendations upon request.
- Take accurate orders using a POS ordering software, regular order pad, or by memorization.
- Communicate order details to the Kitchen Staff.
- Deliver checks and collect bill payments.
- Check customers’ IDs to ensure they meet minimum age requirements for consumption of alcoholic beverages.
- Follow all relevant health department regulations.
- Provide excellent customer service to guests.
Collection Agent
Ring and Respect
01.2020 - 01.2022
- Call customers and advise them of their outstanding balances.
- Negotiate payment, collect card information and process payments.
- Make detail notes of agreement in the collection system.
Collection Agent
DBA Holdings llc
01.2016 - 01.2018
- Call customers and advise them of their outstanding balances.
- Negotiate payment, collect card information and process payments.
- Make detail notes of agreement in the collection system.
Education
Primary School -
Clark’s Town Primary
High School -
Holland High
Training Certificate -
Barrett Town Training Institute
Timeline
Collection Agent
Ring and Respect
01.2020 - 01.2022
Waitress/ Banquet Server
Royalton White Sand & Blue Waters
01.2019 - Current
Collection Agent
DBA Holdings llc
01.2016 - 01.2018
Primary School -
Clark’s Town Primary
High School -
Holland High
Training Certificate -
Barrett Town Training Institute