Deon McDonald
Content Retreat P.O, St. Mary,Jamaica
Summary
Experienced candidate well-versed in the hospitality industry. Proven track record of delivering exceptional customer service that has resulted in repeat customers and increased revenue for the restaurants. Adept at multitasking a variety of tasks such as taking orders, stocking supplies, and cashing out customers.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Server, Busser, Server assistant, Food runner
Mohonk Mountain House
10.2022 - 10.2023
- Greeting and seating guests, presenting menu to guests, taking food orders, wine and cocktail orders, delivering orders to guests, setting the restaurants and side stations, polishing dining equipment, setting banquets, wine and food pairing dinners, food runner and server assistant.
Relieve Team Leader
Couple San Souci & Couples Tower Isles
- Greeting and seating guest, informing guests of our daily specials, Setting daily work duties, service reports, restaurant inventory, Monitoring service in the kitchen and in the dining, Mentored and coached team members to ensure successful performance, Mentored junior staff by providing advice on how to handle challenging situations effectively, Created clear roles and responsibilities for each member of the team based on strengths and weaknesses, Delegated tasks to team members according to project requirements and employee strengths.
Hostess, Server, Server Assistant and Busser
Couple San Souci & Couples Tower Isles
12.2016 - 04.2022
- Greeting Guests, seating guests taking food orders, delivering orders, presenting menu to guests, taking and delivering cocktail and wine orders to guests, setting the restaurant, polishing glassware and silverware, setting side stations, taking and delivering room service orders and setting private dinners on the beach.
Education
Completed Food and Beverage Training -
Kellits Skills Training Center
09-2012
Completed coursework - English, Physical Education, Document Preparation
Claude Mckay High School
James Hill, Clarendon06.2010
Skills
- Multitasking Abilities
- Computer Literacy
- Organizational Skills
- Strong Work Ethic
- Problem Solving
- Effective Communication
- Time Management
- Exceptional Customer Service
Certification
- Level One Certificate in Food and Beverage
- Certificate of Completion in Food and Beverage Couples San Souci
Personal Qualifications
- Certificate of Completion Food and Beverage Level
- NVQ-J level 1- Food and Beverage
- Certificate of Achievement (most improved Hostess)
Timeline
Server, Busser, Server assistant, Food runner
Mohonk Mountain House
10.2022 - 10.2023
Hostess, Server, Server Assistant and Busser
Couple San Souci & Couples Tower Isles
12.2016 - 04.2022
Relieve Team Leader
Couple San Souci & Couples Tower Isles
Completed Food and Beverage Training -
Kellits Skills Training Center
Completed coursework - English, Physical Education, Document Preparation
Claude Mckay High School
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