Denique Marriott
Johnson Pen, Spanish Town,St. Catherine
Summary
I am an organized and motivated individual eager to apply time management and organizational skills in various environments. The combined experience I have builds a firm foundation for patience when helping persons and correcting or investigating errors. I believe that I am able to add value to any organization in need of great interpersonal and multitasking abilities from an individual who is able to prioritize well.
Overview
10
10
years of professional experience
Work History
Associate System Administrator
Sagicor Life Jamaica
Kingston
01.2023 - Current
- Participated in IT department meetings to identify continuous improvement opportunities and enhance delivery of IT services to users.
- Performed tests on software and platforms implemented to ensure full functionality and to identify errors
- Assisted internal and external clients with issues
- Input information on the different platforms
GIS Project Assistant
Sagicor Life Ja
Kingston
08.2022 - 12.2022
- Scheduled meetings, check-ins and appointments for team members and supervisors.
- Assisted with coordination of daily activities for projects.
- Met schedule and deadlines by ensuring that work was completed efficiently.
Client Care Associate
Sagicor Group Jamaica Ltd
Kingston
07.2018 - 08.2022
- In this role, I have been given to opportunity to work with different clients of the organization in areas such as bank, investment, insurance
Customer Service Agent
Hinduja Global Solutions
Kingston
10.2017 - 03.2018
- Health insurance for a Subsidiary of Humana (Health/Dental)
Sales/Customer Service Agent
IBEX Global Solutions
Kingston
01.2016 - 05.2016
Customer Service Representative
Xerox
10.2013 - 12.2015
Education
Bachelor of Science - Human Resource Management
University of The Commonwealth Caribbean
Worthington Terrace, KingstonHigh School Diploma -
Oberlin High School
St. Andrew 06.2012
Skills
- Microsoft Office Suite
- Problem Solving
- Team Work
- Technical Support
- Positive Attitude
- Software Testing
- Well Organized, with sharp attention to detail
- User Training
Certificates
UDEMY Online
- Design Effective Training Materials
- Introduction to Service Management
College of Insurance and Professional Studies
- OLT
Framework Projects
- SCRUM FUNDAMENTALS Certified
- SIX Sigma Yellow Belt
References
Tallisia McKoy
Senior Operation Manager
IBex Global
876-861-6532
Mrs. Eugenie Cousins
Manager (Digital Adoption)
Sagicor Life Jamaica Limited
876-585-8156
Timeline
Associate System Administrator
Sagicor Life Jamaica
01.2023 - Current
GIS Project Assistant
Sagicor Life Ja
08.2022 - 12.2022
Client Care Associate
Sagicor Group Jamaica Ltd
07.2018 - 08.2022
Customer Service Agent
Hinduja Global Solutions
10.2017 - 03.2018
Sales/Customer Service Agent
IBEX Global Solutions
01.2016 - 05.2016
Customer Service Representative
Xerox
10.2013 - 12.2015
Bachelor of Science - Human Resource Management
University of The Commonwealth Caribbean
High School Diploma -
Oberlin High School
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