To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
Customer Service Rep & Credit Note Clerk
Facey Commodity Company Ltd
07.2021 - 05.2023
Establishes and maintains an accurate filing system (Microsoft Excel)
Scans, Stamps, & Photocopies sensitive documents for subsequent use
Receives and directs telephone calls as well as take messages
Private English Tutor
08.2020 - 06.2021
Level)
Administers spelling tests, reading tests, and essays
Promoter
UWI Department Of Literatures In English
04.2021 - 06.2021
Cold calls students who have applied to the University and shares information on courses available in the department
Editor
I Value U Movement
09.2019 - 03.2021
Edits and proofreads speeches for the C.E.O
Assists in the design of the organization’s HR Policy Manual
Library Assistant
UWI Mona Main Library
09.2018 - 03.2020
Assists in the planning and organizing of library events
Researches and updates information on art displays
Proofreads correspondence letters
Customer Service Agent
Kingston Bookshop
07.2018 - 08.2018
Assists visitors with purchases
Receives and directs visitors
Office Clerk
National Youth Service
07.2017 - 08.2017
Filing and Retrieval of Records
Education
Bachelor of Arts - Literatures in English
University of The West Indies
Kingston, Mona
02.2021
Liberal Arts And General Studies
William Knibb Memorial High School & Sixth Form
Trelawny, Martha Brae
11.2017
Skills
Active Listening
Microsoft Word
Microsoft Excel
Microsoft PowerPoint
Customer Relations
Clerical Support
Customer Service
Critical Thinking
Additional Information
Achievements & Awards
, University of the West Indies Mona Campus (UWI) (2017-2020)
Published Author (Poetry)
Di House featured in Miss Lou 100: An Anthology of 100 Voices (2019)
The Girl on the Bus and The Boy in the Bedroom featured in New Voices:
Selected Poems by Lorna Goodison (2019)
Uncle Garry featured in Magma Poetry 75th Edition (2019)
Land We Love featured in Issue 3 of Pree Literary Magazine 2018
Edward Baugh Prize for Poetry (2019)
William Knibb Memorial High School (2010-2015)
(1st to 5th Form) Awards for: (Most Disciplined Student, Most Outstanding Academic Performance, Consistency in Spoken English, Punctuality, Reliability and Co-operation, Courtesy and Deportment)
Co-curricular Activities
WordPress
Creates and maintains flash fiction content on website https://djmjournals101.wordpress.com/
University of the West Indies Mona Campus (UWI) (2017-2020)
Executive Secretary of the UWI Philosophy Society (2019-2020)
Member of the UWI Writer’s Circle (2017-2018)
William Knibb Memorial High School (2010-2015)
Member of the School’s Challenge Quiz Team (Grades 8-12)
Drama Club (Grades 7-10)
Science Club (Grades 7-9)
Male Choir (Grades 7-9)
Languages
English
Native language
Spanish
Elementary
A2
Japanese
Beginner
A1
Timeline
Customer Service Rep & Credit Note Clerk
Facey Commodity Company Ltd
07.2021 - 05.2023
Promoter
UWI Department Of Literatures In English
04.2021 - 06.2021
Private English Tutor
08.2020 - 06.2021
Editor
I Value U Movement
09.2019 - 03.2021
Library Assistant
UWI Mona Main Library
09.2018 - 03.2020
Customer Service Agent
Kingston Bookshop
07.2018 - 08.2018
Office Clerk
National Youth Service
07.2017 - 08.2017
Bachelor of Arts - Literatures in English
University of The West Indies
Liberal Arts And General Studies
William Knibb Memorial High School & Sixth Form
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