Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Deleisha Hayle

Barneyside District, Bethel Town P.O. , Westmoreland

Summary

As a certified child caregiver, I've nurtured young minds with patience, empathy, and a genuine love for their well-being. My experience extends beyond the classroom, I've also spent years in the dynamic world of customer service. Whether resolving complex issues or ensuring seamless interactions, I thrive on creating positive experiences for people. My adaptability, active listening, and problem-solving abilities have been honed through countless interactions. With a heart for little ones and adults, I bring compassion, professionalism, and dedication to every role.

Overview

6
6
years of professional experience

Work History

Assistant Teacher Volunteer

Barneyside Primary and Infant School
2023.09 - 2023.09
  • Kept students on-task with proactive behavior modification and positive reinforcement strategies.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Completed daily reports, meal count sheets, and attendance logs.
  • Supported student physical, mental, and social development using classroom games and activities.
  • Supervised recess, lunch and daily student intake and dismissal.

Customer Service Representative

Conduent
2019.08 - 2020.01

Conduent 2019-2020

  • Reservation Management: Guiding customers through the reservation process—whether it's selecting cabins or arranging special requests.
  • Effective Communication: I've honed my communication skills to ensure that each interaction leaves a positive impression. Whether through letters or phone calls, I prioritize clarity and empathy.
  • Website Navigation Support: I've successfully helped customers navigate cruise line websites.

Teaching Assistant Intern

Cornwall Mountain Primary and Infant School
2017.09 - 2017.09
  • Building Rapport with Parents: I ensure effective communication with parents about their children's adaptation to school, providing regular updates and addressing any concerns promptly. This keeps parents informed and involved in their child's progress.
  • Child Supervision and Care: I assisted children during bathroom breaks, ensuring their safety and well-being.
  • Hygiene and Sanitization: I maintained a clean and sanitized classroom environment, promoting health and hygiene.
  • Handle confidential information and documents with discretion and maintain their proper organization
  • Individualized Support: I provided one-on-one assistance to students with their classwork, tailoring my approach to their unique needs.
  • Stimulation and Engagement: I actively engaged children through age-appropriate activities, keeping them motivated and curious.

Education

Certification (Level 2) - Health Care Assistance (Patient Care)

Seaford Town Heart Academy
Seaford Town
2022

Certification (Level 2) - Early Childhood Development

Granville Heart Academy
Montego Bay
2019

Skills

  • First Aid and CPR Training
  • Creative and stimulating teaching methods
  • Exceptional communication skills and patience
  • Child supervision, safety, and a team player
  • Detail-oriented and able to handle multiple tasks simultaneously
  • Hygiene, sanitation practices, and problem solving

References

Mrs. Paulet Dryden-Smith

Justice of the Peace

876-457-9499


Kathleen Kerr

Justice of the Peace

876-4307523

Timeline

Assistant Teacher Volunteer

Barneyside Primary and Infant School
2023.09 - 2023.09

Customer Service Representative

Conduent
2019.08 - 2020.01

Teaching Assistant Intern

Cornwall Mountain Primary and Infant School
2017.09 - 2017.09

Certification (Level 2) - Health Care Assistance (Patient Care)

Seaford Town Heart Academy

Certification (Level 2) - Early Childhood Development

Granville Heart Academy
Deleisha Hayle