Delaine King
St. Ann's Bay,St. Ann
Summary
Detail-oriented team player with strong organizational skills, who organized and dependable. Capable of managing multiple priorities with a positive attitude, willing to learn and go the extra mile to meet team goals.
Overview
4
4
years of professional experience
Work History
Certified Proofreader
Self-employeed
10.2021 - Current
- Streamlined proofreading processes, incorporating tracking changes and commenting features in Microsoft Word for easier collaboration with team members.
- Completed thorough fact-checking on source materials to maintain credibility and accuracy throughout published content.
- Demonstrated strong attention to detail when working with complex technical documents containing specialized terminology or jargon.
Physical Therapist
North Eastern Regional Health Authority
08.2020 - Current
- Served as an advocate for patient needs within the healthcare system.
- Developed strong relationships with patients, establishing trust and rapport to facilitate successful therapy outcomes.
- Performed research and aided in data collection for a Covid-19 retrospective study to increase knowledge and to provide valuable contributions.
- Generated monthly, quarterly and annual reports for numerous sub committees within the department.
Customer Service Representative
IBEX Global
10.2019 - 06.2020
- Fostered a customer-centric culture within the team by consistently reinforcing the importance of empathy, understanding, and patience in all interactions with clients.
- Utilized data analytics tools to monitor performance trends regularly, identifying areas for improvement and implementing necessary changes.
- Exceeded performance metrics consistently, earning recognition as a top performer within the team.
Education
MBA - Master of Business Administration
ENEB
Barcelona, Spain03.2024
No Degree - Proofreading
Proofreading Academy
Online09.2021
Bachelor of Science - Physical Therapy
The University of The West Indies
Kingston, Jamaica06.2018
Skills
- Critical Thinking
- Data collection and organization
- Attention to Detail
- MS Office
- Adaptability and Flexibility
- Time Management
- Problem-Solving
- Verbal and written communication
- Team work and interpersonal skills
- Customer Relations
Timeline
Certified Proofreader
Self-employeed
10.2021 - Current
Physical Therapist
North Eastern Regional Health Authority
08.2020 - Current
Customer Service Representative
IBEX Global
10.2019 - 06.2020
MBA - Master of Business Administration
ENEB
No Degree - Proofreading
Proofreading Academy
Bachelor of Science - Physical Therapy
The University of The West Indies
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