De'jeunea Wolfe
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
Work History
Waitress and Hostess
Sunil D'Souza
12.2023 - 04.2025
- Deliver meals per week, ensuring the highest quality of care
- Used cash registers and credit card machines to cash out customers.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
Retail Worker
PriceSmart
04.2022 - 08.2024
- Utilized strong communication skills to answer customer inquiries accurately and politely
- Assisted with training new employees on store processes, policies, systems, and procedures
- Developed knowledge of store products, services, policies, and procedures
- Created weekly reports detailing sales activity, stock levels, and customer feedback for management review.
Brand Advocate
HGS
05.2021 - 08.2024
- Collaborated with internal teams across departments including sales, finance, and operations
- Provided exceptional customer service by responding promptly to inquiries and resolving complaints in a timely manner
- Built strong relationships with customers through effective communication via phone calls, emails, or online chat support.
Cashier
Joseph's
06.2019 - 08.2024
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning
- Operated cash register and accurately processed payments, returns, and exchanges
- Maintained cleanliness of the checkout area by cleaning counters, shelves, and windows
- Provided excellent customer service by greeting customers and offering assistance.
Vendor Representative
Funland
05.2018 - 08.2024
- Ensured compliance with company policies when handling customer accounts or interacting with vendors
- Managed daily operations related to vendor relations including order processing, payment collection, and invoice reconciliation
- Organized promotional events for various vendors, ensuring that all necessary materials were available at the event location.
Education
High School Diploma -
The Merl Grove High School
Jamaica, Kingston10.2019
Skills
- Retail Effectiveness
- Cash Register Operation
- Customer Assistance
- Customer Inquiries
- Goal-Driven
- Waitress and hostess
- Food service
Timeline
Waitress and Hostess
Sunil D'Souza
12.2023 - 04.2025
Retail Worker
PriceSmart
04.2022 - 08.2024
Brand Advocate
HGS
05.2021 - 08.2024
Cashier
Joseph's
06.2019 - 08.2024
Vendor Representative
Funland
05.2018 - 08.2024
High School Diploma -
The Merl Grove High School
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