Debra-Kaye Jackson
Receptionist
Falmouth,Trelawny
Summary
Highly organized Front Desk Receptionist with exemplary multitasking, time management and customer service skills. Responsible professional willing to go extra mile to assist others with solving problems. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offers honed competencies in data-entry, database management and scheduling.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
Royalton Blue Waters Beach Club
09.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
Customer Service Representative
Teleperformance Montego Bay
03.2017 - 02.2019
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Education
No Degree - Certification in Housekeeping,waitering
Carls Practial And Waitering
Falmouth Trelawny04.2019
No Degree - Accounting
William Knibb Memorial High School
Falmouth Trelawny11.2015
interacting with people
i love meeting people from all over the world learning different things about different parts of this wonderful world i enjoy making people smile it makes me extreamly happy to make a different in the world when i can make somedobys day
Timeline
Front Desk Receptionist
Royalton Blue Waters Beach Club
09.2023 - Current
Customer Service Representative
Teleperformance Montego Bay
03.2017 - 02.2019
No Degree - Certification in Housekeeping,waitering
Carls Practial And Waitering
No Degree - Accounting
William Knibb Memorial High School
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