Summary
Overview
Work History
Education
Skills
Interests
Timeline
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De Andre Jerome Kirk Brown

Sales Professional
Angels Grove, St.Catherine,14

Summary

Motivated and results-driven professional with a passion for teamwork, innovation, and continuous learning. I bring strong problem-solving, communication, and technical skills, along with a proactive mindset and a willingness to lead when needed. Eager to contribute to a dynamic organization where I can apply my marketing knowledge, creativity, and work ethic to support team goals, enhance customer experience, and drive business success

Overview

4
4
years of professional experience
7
7
years of post-secondary education

Work History

Sales Representative AT&T

Centerfield
01.2025 - Current
  • Educated customers on AT&T and partner residential products, clearly outlining service options

    Assessed customer needs and recommended personalized solutions to fit lifestyle and budget

    Guided clients through the entire sales process, ensuring a smooth and positive experience

    Consistently achieved or exceeded sales targets through strong communication and relationship-building

    Promoted current offers to boost sales productivity and customer value

    Resolved concerns promptly to maintain high customer satisfaction

    Delivered knowledgeable, friendly support throughout the shopping and purchasing process

    Contributed to team sales goals in a high-paced, performance-driven environment

Indexing Operator

Fujitsu Caribbean
08.2023 - 07.2024
  • Operators review incoming files and use specialized software to enter and organize the data. Once digitized, the files become easier to access, enabling the Jamaica Registrar General's Department (RGD) to quickly find and utilize important information.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Increased overall product quality through meticulous attention to detail during operation processes.
  • Upheld quality standards through regular inspections of completed products, addressing any inconsistencies immediately.

Sales Representative

Centerfield
11.2022 - 04.2023
  • Representatives utilize their in-depth knowledge of T-Mobile’s products and services to assist customers in finding the best options for their needs and close sales with each interaction.

Brand Advocate/Customer Service Representative

Intelcia Jamaica
07.2022 - 11.2022
  • Representatives use their company's expert services and product features to assist consumers with inquiries and problems.

Brand Advocate/Customer Service Representative

Hinduja Global Solutions (HGS)
09.2021 - 06.2022
  • Answered consumer inquiries regarding insurance coverage and benefits

    Explained claims, authorizations, and the appeals process to both clients and medical providers

    Resolved customer issues with professionalism and empathy

    Maintained accurate records of all interactions in compliance with company policies

    Delivered clear, detailed information to ensure understanding and satisfaction

    Collaborated with team members to meet service quality standards and call resolution targets

Education

Bachelor of Science - Marketing

University of The Commonwealth Caribbean
Kingston
11.2026

Some College (No Degree) - Principles of Business

Brilliance Institution
St.Catherine
01.2019 - 12.2019

High School Diploma -

Bridgeport High School
St.Catherine
01.2011 - 12.2016

Skills

    Microsoft Office Suite

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Interests

Participation in sporting activities such as football, basketball, pool, sport fishing, track and field
Graphic design
World and current affairs

Timeline

Sales Representative AT&T

Centerfield
01.2025 - Current

Indexing Operator

Fujitsu Caribbean
08.2023 - 07.2024

Sales Representative

Centerfield
11.2022 - 04.2023

Brand Advocate/Customer Service Representative

Intelcia Jamaica
07.2022 - 11.2022

Brand Advocate/Customer Service Representative

Hinduja Global Solutions (HGS)
09.2021 - 06.2022

Some College (No Degree) - Principles of Business

Brilliance Institution
01.2019 - 12.2019

High School Diploma -

Bridgeport High School
01.2011 - 12.2016

Bachelor of Science - Marketing

University of The Commonwealth Caribbean

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De Andre Jerome Kirk BrownSales Professional