Summary
Overview
Work History
Education
Skills
Timeline
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Dayna-lee Wiggan

Lot 52 Coral Spring Village,Falmouth

Summary

Dynamic professional with a proven track record in education and sales, excelling at Bounty Hall Primary and Infant School. Skilled in classroom management and communication, I effectively delivered engaging lessons and fostered a positive learning environment. Achieved sales goals at Sangster International Airport by cultivating strong customer relationships and resolving issues efficiently.

Overview

5
5
years of professional experience

Work History

Pre-trained Teacher

Bounty Hall Primary and Infant School
09.2023 - Current
  • Instruction and Curriculum Delivery - Plan, prepare, and deliver engaging and effective lessons to students of varying abilities and learning styles.
  • Assessment and Evaluation: - Design and administer a variety of assessments (e.g., quizzes, tests, projects, presentations) to evaluate student learning.
  • Classroom Management and Environment- Establish and maintain a positive, safe, and inclusive learning environment.

Sales Executive

Sangster International Airport
02.2021 - 06.2023
  • Researched sales opportunities and possible leads to exceed sales goals and increase profits.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Contributed to event marketing, sales and brand promotion.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.

Technical Support Specialist

Concentrix
03.2020 - 01.2021
  • Collaborated with supervisors to escalate and address customer inquiries or technical issues.
  • Assisted customers in identifying issues and explained solutions to restore service and functionality.
  • Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
  • Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.

Education

B.Ed Primary Education ( Pending) - Education

Sam Sharpe Teachers' College
Montego Bay, Jamaica
06-2026

Skills

  • Literacy strategies
  • Classroom management
  • Behavior management
  • Communication
  • Time management

Timeline

Pre-trained Teacher

Bounty Hall Primary and Infant School
09.2023 - Current

Sales Executive

Sangster International Airport
02.2021 - 06.2023

Technical Support Specialist

Concentrix
03.2020 - 01.2021

B.Ed Primary Education ( Pending) - Education

Sam Sharpe Teachers' College

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Dayna-lee Wiggan