Dayna Colomathi
Montego Bay,08
Summary
Dynamic customer service representative with a proven ability to resolve issues and enhance guest experiences. Skilled in communication, adaptability, and maintaining a positive demeanor. Versatile service professional with a background in dining and customer service. Demonstrates attention to detail and effective communication, ready to contribute to a positive customer experience and support team success.
Overview
2
2
years of professional experience
Work History
Dining Room Server
Sea Garden Resort
Montego Bay, St.James
07.2025 - 08.2025
- Provided attentive service to guests, enhancing their dining experience.
- Ensured cleanliness and organization of dining room, contributing to a welcoming atmosphere.
- Assisted in setting up and clearing dining tables during meal service.
- Collaborated with team members to facilitate timely food delivery and drink refills.
Customer Service Representative
Montego Bay Jamaica Airport
Montego Bay, St.James
12.2023 - 01.2024
- Delivered exceptional customer service to travelers at Montego Bay Jamaica Airport.
- Assisted passengers with check-in procedures and boarding information.
- Utilized communication skills to convey vital information to passengers.
- Engaged diverse travelers, promoting a welcoming airport atmosphere.
Customer Service Representative
Montego Bay Jamaica Airport
Montego Bay, St.James
07.2023 - 08.2023
- Handled customer inquiries and resolved issues efficiently.
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted passengers with check-in procedures and boarding processes.
- Provided information about flight schedules and terminal services.
- Addressed lost luggage claims with empathy and professionalism.
Education
Diploma in Dental Assisting -
University of Technology
237 Old Hope Road, Kingston, Jamaica07-2027
High School Diploma -
Montego Bay High School For Girls
51 Union Street, Montego Bay, St. James, Jamaica08-2021
Skills
- Attention to detail
- Customer service and problem resolution
- Team collaboration and office administration
- Positive demeanor
- Customer service focus
References
- Mr.Lincoln James (Justice of the Peace, Retired Principal)- (876)540-4956
- Mrs. Delia Craigie (Director Human Resource Management-Ministry of Education)- (876)387-9877/(876)276-7815
Timeline
Dining Room Server
Sea Garden Resort
07.2025 - 08.2025
Customer Service Representative
Montego Bay Jamaica Airport
12.2023 - 01.2024
Customer Service Representative
Montego Bay Jamaica Airport
07.2023 - 08.2023
Diploma in Dental Assisting -
University of Technology
High School Diploma -
Montego Bay High School For Girls