DAVIA SIMPSON-WRIGHT
Hanover Jamaica
Summary
Housekeeping Supervisor with over 3 years in hotels. Skilled in leading cleaning teams, maintaining high standards, and ensuring guest satisfaction. Experienced in staff training and inventory management. Organized, communicative, and dedicated to a clean, welcoming environment.
Overview
5
5
years of professional experience
Work History
Housekeeping Supervisor
Sandals Montego Bay
01.2024 - Current
- Overseeing and managing cleaning staff in a work environment
- Ensure rooms and common areas are cleaned, organized, and well-maintained
- Also handle scheduling, training new staff, ordering supplies, and managing budgets.
Reservations & Administrative Manager
Jamaica Exquisite Transfer & Tours
04.2023 - 12.2023
- Managing administrative staff, overseeing daily operations, monitoring budgets, and ensuring that policies and procedures are being followed.
- Responsible for assisting guests with various tasks including check-in and check-out, providing information about the hotel and local attractions, and answering guests' questions.
Front Desk Agent
Hilton Rose Hall Resorts & Spa
07.2022 - 02.2023
- Responsible for assisting guests with various tasks including check-in and check-out, providing information about the hotel and local attractions, and answering guests' questions.
Room Attendant/Laundry Attendant
Temple Studios & Appartments
11.2019 - 06.2022
- Responsible for cleaning and preparing guest rooms in hotels, resorts, and other accommodations
- They are in charge of changing linens, making beds, vacuuming, dusting, and restocking items such as towels and toiletries.
Room Attendant
Royalton Negril
12.2018 - 10.2019
- Responsible for cleaning and preparing guest rooms in hotels, resorts, and other accommodations
- They are in charge of changing linens, making beds, vacuuming, dusting, and restocking items such as towels and toiletries.
Education
High School Diploma -
Little London High School
Westmoreland, JA07.2014
Certificate - Guest Room Attendant
American Hotel & Lodging Education Institute
Online06.2024
Certificate - Housekeeping Operations | Customer Engagement Ass.
Northwest TVET Institutes
Montego Bay, JA03.2017
Skills
- INFORMATION MANAGEMENT
- MICROSOFT OFFICE
- CONFLICT RESOLUTION
- CUSTOMER SERVICE
- TEAM LEADERSHIP
- PERSISTENCE & DETERMINATION
References
Patricia Grant, Sandals Montego Bay, Housekeeping Manager, 18765649461
Timeline
Housekeeping Supervisor
Sandals Montego Bay
01.2024 - Current
Reservations & Administrative Manager
Jamaica Exquisite Transfer & Tours
04.2023 - 12.2023
Front Desk Agent
Hilton Rose Hall Resorts & Spa
07.2022 - 02.2023
Room Attendant/Laundry Attendant
Temple Studios & Appartments
11.2019 - 06.2022
Room Attendant
Royalton Negril
12.2018 - 10.2019
High School Diploma -
Little London High School
Certificate - Guest Room Attendant
American Hotel & Lodging Education Institute
Certificate - Housekeeping Operations | Customer Engagement Ass.
Northwest TVET Institutes
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